Overall Ratings & Reviews Residence Picalè

Loved our studio with the large terrace with sun chairs and jacuzzi overlooking the sea

Modernised property with good facilities including pool. All areas meticulously maintained and cleaned. Only real complaint was the unreliable Wi-Fi. Range of beach and dining options and a pleasant 25 minutes walk to Alghero old town.

Property was in a good location to access the beaches and the town. Very nice condition with spacious modern room. The property was listed as ‘soundproof’ which it was absolutely not. We were in a room opposite a restaurant which was very noisy through the night, on Friday night even playing very loud music. We could hear the thudding of the bass even through earplugs! Above us there was a family with children, and the children were running around (as they do, which is fine) but you could hear it all through the ceiling. It was probably one of the noisiest places I’ve slept in (and I live in London) and I was lucky to have earplugs with me for both me and my partner, otherwise we would have had a terrible time. We requested a room change but we’re told there were no more rooms, even though Expedia said there was at least one room available for the dates of our stay. Additionally, the mattress was really uncomfortable and the pillows very thin. We had one pillow each and there was another one in the cupboard (so one of us could have two pillows) which seemed inadequate. We could have asked for another pillow but I didn’t want to have to go to reception again after having requested a room change. If not for the noise and uncomfortable bed it would have been a great stay, but when the factors concerning getting a good nights sleep are so poor it can dramatically change how your vacation goes.

Wonderful experience

Nice place to stay but the bed is very hard and you do not get utensils plus it only advertises the penthouse it doesn't actually show the room you get

On arrival we were greeted with a faulty air conditioning unit which switched itself off after 5-10 min of operation meaning we had to sleep in 30 degree heat as staff struggled to fix the issue. On top of this, gas alarm constantly went off in the room with a pound, continuous beep. It happened over 3 continuous days and in the end the staff simply turned the gas alarm off so we slept in a room with no alarm and a potential gas leak. Staff claimed they couldn't move us, refused to refund remainder of our stay so that we can go elsewhere and have not even apologised. We felt like a nuisance to them - very unwelcome. Do not recommend. This is not a 3* hotel.

The location is great and the apartments very comfortable, the equipments were all very high tech but the light of the bathroom by sensor was turning on the whole night and annoyed me a bit, the wi-fi was really bad and the signal weak. And an amazing restaurant just across the street. Overall completely worth it, very nice Hotel!

Excelkebr sea view, large apartment with very large terrace

Very clean and tidy, with very helpful staff. Pool was a 1.1m deep at shallow end so difficult for young children

Good apartments, clean, and great location- lots of restaurants and bars in the area and only 20 mins walk to the old town.

Location is perfect, across from the beach. The pool is a bonus, beds are comfy and the shower was very powerful but that's where the positives end. The hotel needs a bit of updating. The sofa which was obviously a sofa bed had seen better days. It was extremely uncomfortable to sit on. The apartments are not really the place you'd want to sit so therefore we spent as little time as possible in our apartment. We had everything we needed but the furnishings are just old and needing replaced. I would not stay here again as I don't think they are very good value for money.

Picale was clean and spacious. Perfect location for our family. 20 steps from the beach and walking distance to many restaurants, including two or three fabulous gelato bars. Pool wasn't toddler friendly, however all my three children are good swimmers.

Basic little appartment on the main waterfront. Supermarket just around the corner for all your general needs. Short walk to the main centre with plenty of bars & restaurants on route. Just a shame that there was no bar actually in the hotel.

The location good and staff are very professional and welcoming. But this isn’t a hotel. It is a rented like a hotel time- share. I was very disappointed that I was asked to leave the room clean, dishes washed, garbage taken out. If I wanted to do that on my vacation then I wouldn’t go to a hotel. There is no notation under terms and conditions so if you want housekeeping this isn’t your “hotel”. Otherwise clean and near town a bunch of beaches.

Great location, close to the beach and local shops. Walking distance to town centre. Apartment very clean and spacious. Good value for money. Would recommend

The hotel is centrally located and a quick walk to the historic center. There are a couple super markets close by, a pizzeria and a gelateria. There is a beach right across the street. But it didn't look like a nice beach to take a swim. Sadly it was raining during the time that I was there so I cannot comment much on the beach. The place is clean and it carries all the appliances. A couple of down things: 1. They don't do any further cleaning. Once you get the apartment you have to clean it. 2. They have some strict rules about throwing the trash and leaving the place as you found it. Otherwise, you would get charged. I had a pleasant stay and the staff was absolutely awesome!

This hotel is on a smaller complex which makes it feel more intimate. The pool area is amazingly clean and well kept, the proximity to the beach was perfect as well as it being walking distance to old Alghero town. Good restaurants, buzzing atmosphere, great for people watching and best gelato ever! All the staff we’re so conscientious and this made an extremely happy stay. 😊

No towel or soap to clean our dishes, good location, ok Internet service. Free parking was handy, close to supermarket beach

The stay was pleasant. It is a quit facility just across the avenue from the beach.

On my booking confirmation it said check in was from 12.30. When I arrived the staff said that means they can have to the room ready any time after 12.30. I did not get the keys to my room until 16.30. When I entered the apartment it was full of mosquitos. Not just one or two. There were littterally at least 60 mosquitoes! There were very few mosquitoes outside so I don't even understand how they all ended up in the room. I told the staff and they said that is normal. They did not offer to do anything about it. Needless to say I did not sleep the first night and got a lot of bites... The bed was also very uncomfortable. You have to pay extra if you want air conditioning ( like 45 euros a week extra). They did not tell me that when I checked in so I struggled to get the AC working before calling the reception and being told I had to come down and pay more for AC. The room was mostly clean except for the walls. I was not the first person to have a mosquito problem because there were dead bugs and smears from where other people had killed bugs against the wall, which was pretty gross. The pool area was nice. But other than that the bad service and mosquitoes ruined my stay.