The property includes a full-service supermarket, which comes in very handy.

Good location, homeless at the entrance,

Very convenient location and friendly staff.

Breakfast was disappointed. Even if considering its low cost, all food was not in good condition either not filled well. And the pancake machines never worked well.

The breakfast selection was pretty good. But where the problems lay was our room. When we flushed the toilet it ran forever, and when I went down to reception to report the issue, I was met with a very lukewarm response of ”you need to push both buttons”. Later on we required a couple more pillows for our room. I went down to reception. The first question asked was let me check if we have any more. She brought out one and stated that there should be another one in the closet. There wasn’t. And the pillows were not very good at all. Over all that receptionist was not very friendly, nor did she seem to care at all. Over all our stay was manageable, but if given a choice I would not stay there again.

This hotel was definitely in a great location to enjoy historical sites, shops of all sorts and bars and restaurants. The room itself was good and was very quiet considering it’s located in quite a hub of activity. Staff were friendly and helpful and it even had an elevator which was a lovely bonus. For the money I paid I would highly recommend it.

Great location.

Nice room. Green apples at reception 24/7. Very helpful staff

Staff was just OK. Not really trying to please; but doing their job. The location was in a high-traffic area. A homeless man "lived" just outside the entrance. Breakfast was good... good spread.

Clean room

The staff and amenities were great. I would definitely recommend. I was in Porto travelling on my own and the hotel is in a great location everything‘s walking distance.

Everything was great. Clean room. Room temperature was perfect

I did not have breakfast in the hotel

The hotel or Expedia failed us. I booked two rooms. One room with one bed and the other room with two beds. My confirmation print out shows that. The hotel oahd two rooms with one bed only. They said I did not reserve two beds for one room. My confirmations shows otherwise. They did not have another room available to accommodate the request. Someone messed up and we had a big problem with that.

Good location

Excellent reception staff, clean room and convenient location.

Pros: the staff were very friendly, thanks for the early check in, room was very clean and very quiet, the bed was very comfortable, love the supermarket downstairs, good location walkable to many attractions, elevator worked well. CONS: No cool air conditioning, when I turned on the air con it was just a fan causing the room to smell of cigarettes, my guess was the air intake was near a smoking area, there were homeless and sketchy looking guys hanging near the entrance.

The room was tidy and clean, although small. Despite what appeared at breakfast to be a full hotel, I heard no sounds from any adjoining rooms.

We asked twice about blankets. Staff never informed us about why we did not get it. We asked and was told that there are too many occupants. Breakfast was very limited. The only bright spot was cleaning staff.

Rooms were disappointingly small and equipment was dated, faulty or empty Hairdryer was kept together by a bit of black tape, no bulbs in some light fitting.