Overall Ratings & Reviews Galaxy Beach Resort, BW Premier Collection

Nice hotel in a good location. Friendly staff. Not nearly enough sunbeds for size of hotel.

I liked how friendly and accommodating the staff was. I liked how clean the rooms were kept. I liked how close it was to the beach. There were always chairs and floaties available which made the experience really good. The staff does need to be educated on the availiof recycling containers on the property. We were told there weren't any and ended up going off-site to find recycling containers. We later found them by the pool. Otherwise, it was a very nice stay.

It was perfect and we loved it would come again. Was right next to the beach, very chilled and lovely. Lovely people too.

The staff was very helpful, especially the arrival night when I needed help since I lost my phone in the taxi from the airport. All through the stay the reception was always 5 star, fast, helpful and very friendly

Great location, great rooms, outstanding staff!

Excellent facilities and location.

The location of the resort is amazing and along the Laganas beach strip which offers lots of eating options and nice sunset evening strolls as well as a few club like restaurants for youngsters. Galaxy itself offered nice live music and evening entertainment daily. The water is calm and shallow so perfect for non-swimmers and very young children.

Nice large hotel and resort on the beach. Comfortable and clean, friendly staff, two pool areas, lots of play stuff for kids around the grounds, pool bar area and restaurant by the beach. Food was pretty standard- buffet breakfast and dinner. Great sun lounge beds and plenty of space to relax.

Old fashioned hotel. The food is below average. The bathroom was very small and the rooms are outdated

Spent a couple of nights Very disappointed of this hotel Hardly any WiFi in room and In local areas Took the all included package but Food below average Service also not so great We took a suite- the room was big and comfortable Good play areas for children

It’s not a 5star hotel! The room was sooo tiny you could barely lay a suitcase between bed and desk. Everything is extra: they say it’s on the beach but the ombrella and 2 sun beds are for a charge of €6. The buffet is abysmal. My kids and I barely ever ate there. There isn’t even service at the table for coffee or drinks. No local foods or products were offered to eat. The lady at the front desk is painfully in a bad mood no matter the day or time you ask a question. The safe in the room is also available for a fee. Never been in such poor service before! The shower in the room could never hold a temperature. Upsetting!!!

Food is like a cafeteria , gym old, city is Dirty.

Nice and clean hotel. Staff were very friendly and accommodating. They brought us complimentary Champaigne with pastry for our anniversary.

Within easy walking distance of nice beach front restaurants & the strip.

Had a wonderfull time and im looking forward to go back there again.

This hotel is in a great spot right on the beach with a few spots to relax within the resort. It has a nice pool area and a great view from the rooftop bar at night! Its easy walking distance to the main street of Laganas if thats what you want but far enough away if you want some peace and quiet. The food was nice and I think catered for most people. We had the breakfast and dinner included which made it much easier instead of trying to find places to eat each day and there was always something we found that we liked. We are a couple and still found this place nice to stay at, even though it was mostly families here. The room was very spacious and the bathroom facilities also a good size. Overall would recommend this to most people young or old.

The hotel staff were very friendly, great location. The only things we were pretty unhappy with was the AC didn't work properly and the temperature in the showers wasn't constant which was irritating - ranging from very cold to very hot! We also ended up without our room being cleaned for a couple of days and received no clean towels during that time which was a shame. The food was good. Overall, besides the negatives, okay for a 3 star. We had a great time and the best thing was the location of the hotel.

My girlfriend and I stayed in early May 2015 for a short break somewhere hot! This hotel is in an absolutely perfect location being right on the beach front and approx. 4 minutes walk from the strip/shops/restaurants. We tried our luck requesting a sea view room and was given one which had a stunning view of Turtle Island and the sun rising each morning. The room itself is very clean, refreshed daily and very modern. The hotel staff are extremely friendly and polite. One aspect I liked in particular is the use of space. There is a huge garden with modern furniture looking out to sea which most hotels would have used for an unnecessarily bigger pool or more blocks of rooms. Overall really great stay.

In der Hotelbeschreibung stand nirgendwo das es ein Kinder und Familienfreundliches Hotel ist. Es waren viel zu viele laute Kinder im Hotel das den Besuch dort sehr unkomfortabel gemacht hat.

Das Badezimmer ist schlimm, vor allem die Dusche! Voller schwarzem Schimmel. Die Wasserhahnen am Lavabo waren mit Kalk und Grünspan bedeckt. ausserdem war es sehr klein, 2 Personen kommen nicht aneinander vorbei. Das war nicht die Schuld des Reinigungspersonals; dieses hat das Beste gegeben. Es liegt vielmehr an der schlechten Wartung des gesamtem Zimmers. Alles ziemlich alt und entspricht keinesfalls einem 5 Sterne Hotel.. Die Insel ist sehr schön und sehenswert, jedoch würden wir keinesfalls mehr das Galaxy Beach Resort wählen!