Fabulous place. Interesting and clean. Loved it. Just wish it had parking.

Absolutely loved the building, the design but overall customer experience wasnt the best to say the least.

Great stay, thank you. We loved the pool!

Loved our stay here! Quirky and fun touches all around the hotel. Had elderly mother. The lovely guy at reception, Danielle? went above and beyond to help her and us with her luggage. Very welcoming and kind. Super start to our break.

Converted town hall into a hotel. Nice amenities and very close to underground transportation.

Enjoyed the pool and excellent facilities in family room

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We had a great stay with our 6 year old daughter! The one-bedroom suite was large, comfortable and quiet. The fitness room and pool were excellent. We also loved the food and ambiance at the restaurant Eli’s. We fell in love with the neighborhood. Lovely restaurants, coffee shops and parks. We also enjoyed the proximity to other charming neighborhoods in London. Advice: (1) The hotel is in a fantastic neighborhood but take into consideration where in London you’ll be traveling to during your stay as it’s a little far away from certain neighborhoods and tourist sites. We didn’t mind, given how nearby the bus and tube are, but others may want to consider this carefully. (2) If you have kids, don’t miss out on the Young V & A which is minutes away by foot. Many activities for kids there, and it was engaging for us adults as well. Also: it’s Free!!

It was a mixed bag. The rooms are large and comfortable, the air conditioning is very effective and the swimming pool and gym are great. But the ground floor rooms are very noisy, the breakfast was disappointing and my room was not cleaned until late afternoon, which is far from ideal.

Had an excellent stay at Town Hall. Rooms were huge by London standards, nicely decorated and laid out, excellent amenities. Would definitely stay again!

Really enjoy the room and the pool.

Room was clean same as the rest of the hotel , breakfast isn’t included but there was a libel restaurant in the hotel were you can have breakfast, brunch drinks etc . Breakfast was delicious. Pool was clean , robes and towels are provided and in the rooms there is aircon, body wash , body cream , soap and shampoo . We were in room 220 and it was spacious, with a kitchen , microwave, fridge , two bottles of water , dishwasher and a large bathroom with shower. The bathroom was a bit hot due to the window no having curtains and the fun was hitting on the window. I don’t think aircon was connected to the bathroom. Comfy beds and clean sheets. Bottle of wine was gifted to us on arrival. Staff was helpful and friendly Definitely going back .

Great pool very comfortable rooms!

Exquisite! Large room and separate bedroom. Kitchen and laundry are good.

Very pleasantly surprised by the hotel. The staff were lovely, the hotel felt really exclusive. We had loads of space in our suite. They had forgotten to organise a separate bed, but they sorted it all out super quickly.

The size of the hotel and cleanliness was amazing! However we had issues throughout our stay with the washing machine breaking while our clothes were inside, the AC shutting off every hour and our key cards kept no longer working. The hotel staff was really helpful in giving other options to help everything not working.

Our third visit, because we love the place. Great location, fab architecture inside and out. Our room (212) had a wonky shower tap (which had come unstuck from the wall), but other than that everything was perfect. We will definitely be returning in the future!

Bit of a random location. Rooms are nice and spacious if you were staying for a few nights this would be an ideal base.

Run!!! Stayed at this hotel for a wedding and the staff was thoroughly incompetent. Our reservation couldn’t be found and the front desk overcharged us and put us in a spare room not even listed on the website (double bed and no working AC). Miserable experience from start to finish. We were far from the only wedding guests to experience issues with check-in and AC.

Cleverly designed and decorated spacious room. Bed and shower were excellent. Washer-dryer in the room!