Overall Ratings & Reviews Holiday Inn Express & Suites MAUMELLE - LITTLE ROCK NW by IHG, an IHG Hotel

We checked in late and left early. The beds were so comfortable and I love that are dogs are able to travel with us! The front desk ladies were all very polite and helpful.

Was a nice stay and lovely environment

Room clean but whole place smells bad. Pool area very dirty to point we skipped swimming.

It was great.

The pool was closed the first day for maintenance which disappointed the grandsons but otherwise it was great. I liked the upgraded facility

Everything was great!

Very convenient location for our visit. Staff friendly and helpful

Great property great people. Love the area

Worked for passing through.

The staff that was working was great.

It was very clean!

My second time to stay here. Great property.

Staff is good

I enjoyed my entire stay. The staff were very friendly, the facility was clean, the rooms were nice and the breakfast was great! I would definitely book here again!

Easy access to I-40 interstate. Between Conway and Little Rock. Makes travel to kid friendly things to do. Urban air and trampoline in Conway, zoo in Little Rock, Burns park in North Little Rock, indoor swimming pool that my grandson spent a lot of time in on rainy days. Breakfast every morning, every staff member was courteous and accommodating.

Overall it was a good stay. The tv in my room did not work and the staff did everything they could to get it to work. But in the end we only was able to watch two stations. This was do to a former guest messing up the smart tv and not reconnecting back. They should have said something to the facility but you can't expect the facility to be a mind reader. Other than that it was great

Great service and beautiful room and property! Thank you!!

The room and bathroom both had a bad smell and the tv would not work. The employee could not get it to work either. My plan was to have a family movie night and this room was not cheap. I felt so badly for the employee bc the first floor was literally flooding from a broken pipe when we checked in and she didn’t have time to deal with the flood bc of how busy the front desk was at that time. We hope to avoid this place in the future. It seems to be understaffed and it was not the employees fault for any of this.

Tammy at check-in was super friendly and sweet. Hotel was extremely clean and we love the finished re-model. We come here yearly for a dance competition and love the hotel and location!

Worst hotel experience ever. Check in took an hour because they gave our room to someone else. Asked us to change rooms again at midnight. Kept waking us up. Everytime we left & came back, our keys had to be reactivated. The entire stay was chaotic. Breakfast would have been okay except staff was too busy visiting to stock supplies & food. Will never stay here again.