Overall Ratings & Reviews North Star Snæfellsnes

There was no staff for check-in or check-out. We had a problem with the television and had to call a number to get someone to come over. Low season may account for the absence of staff, but the hotel was empty! Breakfast was good.

Hotel oa

Comfortable and accommodating.

Clean and comfortable. Excellent breakfast. Easy self check in. Fast wi-fi.

The stay here was for one night and is was good.

Great location across street from only restaurant in Olafsvik, clean basic room, great breakfast with fruit, yogurt, cereal, sweets, oatmeal, meats, cheese, etc

No staff, shower head holder busted. Stark conditions

Well, there was no staff at all. so make sure you have a phone to call the local number provided to you. one of the phone number they send you on the email will have a wrong phone number on it. (missing a number). the rooms are quiet small but seems to be a normal for the area.

Do not like the idea of being sent a code for access. We never received any code. Hotel told us they always send out codes, but Hotels.co often do not pass them on to guests. Also sending a code by email is pointless when you are out in the hills and no Wi-Fi coverage. Tried telephoning the hotel, to receive a message try later. Really not helpful. Transpires they do not answer phone till after 1600. Would have been helpful to know that.

Only downside I didn’t get room number and code via email. Had to go to property to get info and hope someone was there. There was. He was very helpful.

Liked the location of the property and it was convenient. However booking a Mountain View and got the street view and they refused to change the room. Very poor customer service. Expedia let me know in this aspect too. They didn’t fix it, neither did they refund the money.

Our stay at the North Star was mostly positive. The room was large, very clean and comfortable. However, the shower in the bathroom is only enclosed by a shower curtain and requires you to squeegee the walls and floor off. An example of Scandinavian minimalism. The check in process is very nerve-racking. There is no attendant in the building, and the phone only calls to an answering machine that answered in Icelandic. Luckily, there was a Grayline tour guide checking in at the same time as we were and she was able to navigate the phone system and connect us with someone. The breakfast was a pleasant surprise that was added after our reservation and the staff at breakfast were helpful. You have to be careful on the elevator since it didn’t match up with the floor. The location was very convenient to the national park and Grundarfjordur. In Olafsvik, there is a gorgeous waterfall within walking distance and you can take a whale watch. There is also a good restaurant right across the street.

Check in system is inconvenient. The room is simple but need better furniture and more lightings. Hot drinks are available in the dining room on the first floor. Breakfast is included.

Avoid. Lousy place. No communication. Keyless entry codes not sent by email as per their own instructions. No one answers the phone, responds to texts or returns calls. When the person did answer the phone once she was very unfriendly, almost argumentative. Worn out, blood stained linens. Rough sheets. Uncomfortable beds. It’s as if the place is someone’s side hustle and they don’t care about it. Or you.

Beds were set up for 3 people and we had adequate pillows, bed linen and towels. Bath floor was hard to keep dry from shower spray. Not enough room lighting. Overall, reasonably-priced accommodation. Close to best restaurants in town.

Very nice. Clean. Spacious. Night life a bit loud. Great to have breakfast! Thank you for the free óhne to call you for our room code. We worried a bit about check in. We dont have Icelandic phones.

Disappointing. Shower drain didn’t work. You had to mop water to be able to enter bathroom after the shower. Phones didn’t charge overnight as main switch turned off the outlets in the room. The beds were comfortable, breakfast was good.

Friendly service

Good location to sights in the area. No staff except for restaurant staff in morning. Rooms were quite and clean. Bathroom small and shower was extra small.

Nice hotel in Olafsvik. Great for exploring the peninsula. No Desk at hotel and restaurants directly nearby. No breakfast offered due to Covid. Provided a nice baby bed for our 10 month old.