Overall Ratings & Reviews Fairfield Inn & Suites Tulsa South Medical District

Quick check in and easy transaction

When we checked in last evening we were not told that there was no hot water in the building. The whole purpose of us staying at the hotel was to get a hot shower since we had a broken water line in our home. Also, my credit card has been billed twice, once by expedia and once by the hotel. I'm requesting a complete refund of the charges.

Everything was great. My only issue was that anytime anyone within 10 rooms of us, let their door shut, it was extremely loud. Abnormally loud. It woke me up everytime. Like, scary loud. They would do well to put a strip of fabric in the door jam to pad it a bit. Other than that, it was a very nice place.

We checked in late and the night staff were so nice and welcoming.

The staff was incredible both day and night shifts. Very personable and friendly. Room was clean and roomy.

The staff here are amazing

We arrived a bit early but there was no problem checking in at all. Staff was extremely friendly and professional. When I was asked the purpose of our visit, the clerk was helpful in giving directions to the event center. The room was clean and spacious. The bed and pillows were super comfortable.

Extremely uncomfortable bed and pillows.

I love the staff they where the most professional and helpful in so many ways

Worst hotel experience. Do not recommend.

Great quiet place. Easy access to shopping and food. Great breakfast and friendly staff.

The staff was very friendly and the room was nice she clean. The area of the hotel was nice as well.

Very nice. Beds were comfy

The key didn’t work to the pool. The pool has a capacity of only 12. Which wasn’t a problem because we were the only ones there. The pool was tiny is my point. Thought the pool was going to be heated. Breakfast ran out of eggs quickly and the options were poor.

It was good, but the breakfast gets cut out early with no refills for those who come to breakfast later. You need to get there on time otherwise you don't get anything

Clean hotel. Our vehicle was one of several broken into and burglarized overnight. No cameras and no help from staff. Police asked for video. Staff said it might exist but only manger can access, and they don't come in until Monday- two days from now. Our truck cover was pried up and torn off and window smashed. Thieves spent a lot of time on it and a couple of others. NO notice or help from staff despite other victims reporting it earlier same morning. Desk clerk admitted having criminal and jail record. Stay at your own peril

Check in was great! She was nice and attentive.

Friendly staff. Tried to fix the problem. Saw roaches in the room. Unsafe handicap bathroom, improper shower curtain length, soaked entire floor.

Was very happy with our stay

Overall okay stay. They offer shower products however the conditioner bottle in my room was empty. Breakfast was good but they didn't take into account all the kids staying there for sports so a lot was empty well before closing time.