Overall Ratings & Reviews Hotel Penzance

Very friendly staff. Very leisurely evening meal..

Extremely steep hill for anyone arriving on foot with case..exhausting! Spacious hotel, good restaurant attached, lovely views. Pleased overall with my room, but it was so configured there was no room for any chair.

Friendly staff warm welcome

....great attention to detail and comfort....great location

Great staff, good location, clean rooms.

Close to the train terminal and rental cars. Rooms were very nice and clean. Breakfast was excellent and we had a delightful dinner there twice. Staff was nice and accommodating.

I will recommend the hotel to my friends. Enjoyed the stay. Thank You all.👍

Clean

lovely boutique style hotel, great location

Loved this hotel. So convenient to bus and train station. Walking up the steep hill at the end of the day was admittedly slower than in the morning! Restaurant for breakfast and dinner was delicious! Grocery store within walking distance. Snacks in the room nice touch. I would definitely stay again. So quiet too. No elevator so be aware of that.

Lovely view of Mount St Michael, food very good at breakfast and dinner, staff very accomodating and welcoming

We liked the friendliness of the breakfast staff, and the location of the hotel. Our sea view was very good. However, there was mould on the sky vent in our bathroom (room 19) and the guttering outside our window was overgrown with grass. On the 2nd night of our visit we were kept awake for 2 hours by loud banging from plumbing next door to our room. We called the night porter twice using 0 and the mobile number suggested in an emergency and just got an answer phone message. My partner tried to run taps etc and mentioned to the night porter where he thought the problem was. No mention or apology was made about the noise at breakfast.

Excellent location. Lovely staff and good food

The room itself looked newly renovated and the facilities were excellent. Not only were there tea and coffee facilities, there was also a big jar full of treats including biscuits and crisps. Breakfast was included and included a good range of choices, including fresh fruit. The view from the breakfast room was stunning and all of the staff were lovely. Parking was limited and a bit tight but it actually seemed to pay to be the last one in and, to be fair, they were clear about that in their advert.

The Hotel Penzance is absolutely lovely in every respect. Our room had a view of the water and beautiful decor. Breakfast and dinner were excellent. We only wish we'd had more time and warmer weather so we could have taken advantage of the lovely pool. Fabulous stay and fantastic staff!

Hotel was lovely. Nice room with seaview. Slightly datet but beds very comfortable linen spotless. Few bits of dust but nothing major. Bathroom lovely, very noisy flush tho. Shampoo shower gel provided.SADLY no conditioner. Also no hairdryer. I rang reception 5 times with no luck. Breakfast was ok. But bacon wasnt edible. Staff all standing behind the bar was slightly off putting while eating breakfast. Even chef at times..Pool was excellent. Receptionist that afternoon was lovely. Overall a pleasant stay but not worth the 269 i paid for the one night. And then had to pay 8 pds to park there.

Very friendly and helpful staff

Light and airy bedroom with fabulous sea views. Small evening dinner menu but still had to wait a long time for the food. However, it was worth the wait.

Anazing stay at hotel penzance! Great service, food and a heated pool!

My husband and I would only have a chance to tour the area around Penzance for three days. His family had left the tin mines of St. Just in the 1860's for America. We had a lot packed into a short time. The Penzance Hotel staff made us feel at home offering fabulous comfort, food and hospitality in the great tradition of Cornwall. Yeghes da (cheers)!