Very traditional onsen hotel. Worth the visit, staff was great, food was great.

I absolutely loved the traditional Japanese room with the private outdoor bath. While it can only fit one person it’s so relaxing to be out there amongst the bamboo hillside. The hotel staff here really go above and beyond helping you with baggage, shuttle to the train station, explaining, and giving restaurant recommendations. The dinner unfortunately was full as I booked somewhat last minute. Some of the town restaurants closed up a little early on Saturday but the recommended izakaya was terrific. I didn’t need most of the amenities but everything was provided including some tea, coffee, and a kettle that I wanted first thing in the morning. Just wish I stayed longer to experience more of the town and the onsens.

The staff was friendly, courteous and very helpful. Everyone we encountered was welcoming and intentional about being sure we were comfortable and able to enjoy every facet of this cultural experience.

Overall, the property was clean and well maintained, though the hallways felt a bit dated. The stay itself was comfortable, but communication could have been improved. I had clearly requested a half board plan with both dinner and breakfast, but only dinner was booked. While they did confirm dinner in their message, I wish the breakfast portion had been addressed more clearly to avoid any confusion. It may have been a language barrier, but better clarification would have helped.

Great stay, staff were incredible, excellent bathing facilities, highly recommend.

a traditional onsen hotel. Comfy onsen. Thanks

Spa was wonderful. Got a shiatsu massage afterward dinner in our traditional Japanese room with tatami mats, futon, resting area, view of bamboo forest and private onsen. It was magical!

Very delightful stay at this onsen resort. Staff are very attentive and helpful. The facility was nice, clean and with relaxing vibe. The onsen was clean and relaxing. It is great that we could enjoy the golden onsen on permise. We really enjoy our stay here.

Worth price compare with experience. Good onsen and marvelous breakfast

The room was amazing, baths were great, massage was wonderful

Room was nice and clean. Staff was very polite and fast. The onsen was great and the half board was fantastic. The place is up a hill and i didnt check about shuttles so had to walk it up with the bags and it was rough.

Room and staff were great. Room was fairly expensive compared to others. Would recommend going to a Michelin star restaurant over the dinner you can get with board.

Room was very clean and staff was extremely friendly

Great service and Kaiseki is really delicious. Onsen is clean and beautiful.

Room is extremely fabulous, staffs are great, amenities are in high quality!

Staff were kind and courteous, room was spacious and comfortable, food was excellent (dinner and breakfast)

It is overall a good stay. Just that for a premium price of 600 USD for 2 nights (breakfast included) for a single person, this place fall slighly below expectation, partly due to lack of shower in room, the fume from burning of incense, lack of facilities such as coin washing machine, in-house cafe, coin washing machine, need to surrender room key to front counter when going out and relatively lesser choice of 2 public baths. Food was excellent, staff was attentive and helpful, the futon bed was comfy, maples view near breakfast area is great.

This was my first time in Arima and also my first time staying in a traditional Japanese-style room at a ryokan. I had stayed at a different ryokan the night before in a Western-style room, so this stay was a completely new experience. The staff and service were wonderful, and the location of the ryokan was very scenic. I had not included dinner in my booking, but I wish I had. I did rent the private onsen for 45 minutes and was able to enjoy the relaxing effects of Arima’s famous gold and silver waters. The tatami-style room was charming and comfortable, and I would love to return in the future and bring friends with me. Breakfast the next morning, with everyone wearing yukatas, made the experience even more memorable.

Really nice, welcoming staff. Food was 10/10! The traditional japanese room was great too. However, be warned, the floor beds are not particularly comfortable. Suggestion for the hotel: upgrade your towels as the ones you currently have are too thin, small and feel like sandpaper. They did not fully wrap around our bodies.

A well refined boutique Ryokan! We had the breakfast and dinner inclusion, and must say this was the highlight of our trip. Right in town, but away from the bustle. Showa period interiors felt as if we were taken back in time. Do not forget to sit in the library, was taken aback by the start of the Autumn leaves falling. Will be back again!