Overall Ratings & Reviews Mitsis Faliraki

Fantastic Hotel, good location, very clean, staff are great. great choices for food.

Good food, friendly staff & very clean. Just not 5 star. It's a 4 star hotel at best. Would however go again & recommend.

A hidden gem. The rooms could do with a refresh but are clean and the ultra all inclusive is excellent value and quality. The staff are friendly and couldn’t do enough for you even in the last week of the season.

Lovely beach

Mitsis Faliraki was absolutely wonderful and would highly recommend it to anyone hoping to stay in a upmarket all inclusive hotel in Rhodes! The bar staff, team in reception and restaurant staff were all so kind, polite and helpful, and no request was too big! The evening entertainment was amazing and we enjoyed every night. The facilities are great, the pool is a perfect size and temperature and the beach was clean and hosted water sports. The location was perfect! Just 20/30 minutes from the airport and able to walk into Faliraki centre in 2 mins for a vibrant nightlife and bars. There is a bus stop right outside the hotel which we utilised to head to the infamous Rhodes Water Park just 3km away and up to Rhodes old town also.

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This hotel was amazing, there are so many food options and different restaurants that you can go to. Great stay

We weren’t given the room we’d paid for which was a double sea view we were given a twin We then had to wait an hour for them to change our room they t then decided they wouldn’t change the room but push the beds together This is a five star hotel ! The food was also cold that we ate whilst waiting for the room After complaining to hotels.com after about an hour on the phone they contacted the hotel who said there wasn’t anyone there to approve a refund We were told we wouldn’t get a refund initially as we’d cancelled whuch we hadn’t We were very unhappy with the room and cold food the staff had said they would put it down as a no show which was ridiculous as we’d waited an hour for them to sort out the room We were then told that a refund could take up to 72 hours !! It was a disaster as it was a night away and hadn’t planned to spend any money as it was all inclusive Our night was ruined We were given a refund minus tourist tax tgat we’d paid to the hotel and hotel tax not sure why we had to pay either as we didn’t stay there So it cost us £20 to wait for an hour in the hotel !! We got the refund the following day thanks to an efficient lady from hotels .com

Stayed July 23 can’t fault the staff or hotel but sadly both teenage boys caught food poisoning from eating chicken burgers at the a la Carrie restaurant half way through our holiday. They were so so ill they were admitted to hospital and put on drips The hospital confirmed it was food poisoning as they had blood and stool tests which cost us £3000 plus new flights as we couldn’t travel home. That money we got back from insurance but not the holiday cost or the pain the boys went through. I did tell Expedia but they weren’t interested. So I’m afraid I will not be booking with them again or staying at the Mitsis Faliraki ever again

Amazing place, it was a little old but everything else was fantastic

Absolutely loved our stay at Mitsis Faliraki. The staff are all so friendly and helpful. The location is perfect as well as its right on the beach and a 2 minute walk to the main town.

Great place to spend a week in the height of summer! Staff were very friendly and helpful at all times. During the wildfires around 500 people were evacuated to our hotel, and staff dealt with this amazingly well making sure that everyone were looked after. They ensures food and drinks were available to all and when evacuees left, the hotel was quickly back to its usual standard. Food was lovely and plentiful, plenty of alcohol available and overall this has been a wonderful holiday despite the current wildfire situation. Best wishes to all the affected and evacuees!

Hotel was spotless, staff lovely and very friendly. Only a few mins walk into shops, bars etc. Food was ok but definitely room for improvement. In the buffet restaurant sometimes the trays were empty, long queues. Al a carted, great choice but qualify of the food wasn’t great.

This is a well-run busy hotel, well worth of its 5-star rating. Staff are extremely polite, happy to see you and always helpful. The hotel areas are big enough and very clean inside and outside in the paved areas. I think the bars are open from the morning till late, 1.30 am. Food is primarily available all day and night. During the busy season, the hotel has a serious shortage problem of wooden sun loungers placed around the three pools. They also allow guests to reserve them from the early hours, so unless you get up at 6 am, you won't find one and you'll be forced to use the other inferior ones on the grass that is full of mosquitos or the ones on the beach. When mentioned, the management was quick to offer a solution. We were pleasantly surprised when each day snacks and wine on the ice were served in the room. The room bar is stocked up daily. The towels in the room could do with a makeover, they've seen better days. On one day, there's unnecessary noise from cleaning and grass-cutting machinery, work that could be done at night. The food is a mix of Greek and international cuisine, mostly good and available 24 hours a day. The restaurant runs efficiently and has plenty of nice fresh food. Panayiotis the outdoor restaurant waiter was extremely efficient, couldn't do enough for us, was ahead of his game all the time, provided top-class service and made a nice dining experience. Dimitris, the restaurant manager, open the fish and served it to us, a very kind gesture.

I had an amazing stay and experience at the Mitsis Failiraki Beach Hotel and Spa for the following reasons : 1. Being customer service! The staff is super welcoming,friendly,kind, and overall they will do any and everything to treat you like family and take care of you. Staying at this resort, we never had to worry about an unfriendly face or planning excursions that were out of budget. The front desk staff are an absolute delight. After almost 15 hours spent on a plane, it was so refreshing to see their smiling faces as we promptly and efficiently were checked in and taken to our room while the hotel porter transported our luggage to our rooms. Like I said every single staff member is so friendly it’s such a warm and welcoming environment! A special shout out to the Concierge Stergos! He’s so professional, accommodating, and friendly. He helped us plan reasonably priced excursions last minute as it was our first time in Rhodes, Greece.He goes above and beyond to ensure your stay is memorable and honestly we would come back to this resort just for the staff! Next outstanding mention is to Marietta, the shopkeeper in the hotel gift shop! She is genuinely such a kind and sweet person. She assists with finding anything you need. I remember the first day we arrived we realized we forgot sunscreen and we needed nasal spray. We were so worried we would have to go outside of the resort our first day to spend time searching for both these items but the hotel gift shop is basically a

Was one of my best holiday experiences

Really lovely hotel, the staff we're very friendly and always helpful. Welcome towels and drinks were a great touch. I thought the rooms were lovely but very tired. Great amenities, free in room safe, air con, etc. The entertainment was ok but didn't blow me away. To make it even better I would like to see updated rooms, another option for lunch other than main restaurant or creperie (maybe pizza/gyros by the pool?) and more options for food at the main restaurant. Food was good quality though. Pool areas were lovely and great location/proximity to the beach. Loved our private pool room.

This hotel in Faliraki, Rhodes was fantastic! It is well laid out, with plenty of space to chill either by the beach or by the pool. The food and drinks available at this hotel were wonderful, and there were loads of options. The location of the hotel is well located within Faliraki which has a lot of shops and bars, with fairly easy transport links to Rhodes Town. We ended up with a room with a private pool, which was a nice surprise upgrade from the hotel. It was a comfy room and was spacious. I would say the one thing which made this hotel stand out to us was the staff, who went on to remember our names and went above & beyond to make sure our stay was great. Overall would highly recommend this hotel for anyone visiting Rhodes!

Misleading advertised photos. Rooms and views are NOT what’s being advertised. Very sad The hotel has no direct sea views as there’s is another building in front of it. The rooms are outdated and has a very small balcony with solid block walls. Nothing like the picture for the room we selected which stated partial sea view. There was noooo sea in the view 😖. We ended up leaving the hotel the same day and we went to the fabulous Sheraton on the other side of the island

This second time for us.. the staff is great. The food,pool,rooms,beach..everything great.