Overall Ratings & Reviews Greenacres Alpine Chalets & Villas

Lovely property that was neat and clean

It was a cute 1970s style property. Original but clean and tidy.

Old school style property which was enjoyable. Unit needs attention, particularly better care in terms of cleaning as well as replacing unsafe electric blankets.

Greenacres was a disgusting experience. The room (Villa) was so dirty, filthy and smelly that we could not stay for our planned duration. I have never stayed in a place so filthy and run down in over 42 years of travelling NZ and the globe. I have stayed in many tramping huts, backpackers, hostels and back country lodges - but Greenacres takes the number 1 spot for pure filth and dirt. Dead flies, food/grime in cutlery draws, crumbs on tables, dirt in bathrooms, dirty plates, filth and smell in the rubbish bins, unclean carpets, lights not working. Did I mention the smell. I instructed my children to not touch anything. We all felt sick and disgusted in this place. I shared my views and concerns with the manager on departure (an early departure, because we were not staying any longer than we had to). He claimed that they cleaned the units well. I seriously question that claim and have photos to show the dirt that was present in our unit. I recommend that no other person/family stays here. It was a horrible experience.

The beds were very uncomfortable, shower needed a good clean, the kitchen plugs were broken and unsafe to use, the kettle inside needed a clean or a new one, the room got very cold fast without the heater on.

Spa needs chlorine. Very dated and requires revamp in comparison to other motels of similar price point. Below average standard.

Was very nice spot can we make this our annual holiday spot?

I had booked for 4 people, 2 adults and 2 children at $195 for the night. On arrival I was charged an extra $40 as the children's ages had not been shown on their copy of the booking. I ended up paying $235 for a unit that was showing on Wotif at that time, for $176. The unit was probably very nice in the 1970s when it was new, but is now very aged and no updating has been done. The view was great.

Great position could walk to shops etc, budget accommodation pet friendly which was most important, unit was clean but outside porch needed cleaning as spider webs attached to roof etc otherwise very happy would return.

Great place to stay for families

Older property - but fine for family

good location, pet friendly great for dog.

Great value for money

It was handy to everything. Manager was helpful and friendly

The property was OK, a bit tired looking, clean enough and easy access to middle of town. Door was hard to lock.

Had an amazing view was the only good thing about this old dated complex. Booked it due to the spa, only to find it was broken and an $8 charge per person to use which wasn’t stated on their website. On walking on we were hit with a terrible smell and were advised the previous person had burnt something so they had burnt vinegar to remove the smell, huge fail. They could have been more proactive and not rent out that apartment until it was safe to do so

Could check in early which was great

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Lovely peacefully situated chalet by Conical Hill walkway. Great views nice well equiped chalet