8.4
Very Good
From 41 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.1

Meal

7.8

Location

8.7

Service and Facilites

8.3

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Nine Hours Kyoto

Number of reviews per page
20
40
Customer reviews
Weerapot W.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 283 week(s) ago
The hotel is very clean. The capsule is bigger than what is shown in the picture and what you expected. They provide everything for the stay- pajama, slipper, small towel, big towel, small mat, showering stuff, hair dryer, etc. Noted: you have to leave the hotel at 10 to sometime in the afternoon for them to clean up but your luggage can be still in the locker.
Read More
Find this review helpful?
Widiyani
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 284 week(s) ago
The hotel is clean and quiet with a good service at the reception. There's a special floor for women. No complain with the capsule. And I like that the hotel provides me a sleeping wear besides towel. So I don't need to bring pajamas. As I heard about the hard-pillow, and it's true, I used my travel-pillow instead. The breakfast is a ¥1000 voucher from starbucks and it's available at the entire Japan. The voucher is enough to get a cup of coffee and a sandwich. The location is perfect, it is on the walking distance to go to city center and about 30 minutes walking from the Kyoto station with luggage. Some tips from me: since the locker is narrow, it's better to bring a cabin size luggage; otherwise you should put the luggage on the reception area. About the starbucks voucher it's bettet to use it only at a special starbucks' place which has a good design (it's good for your instagram content😊) eg. a tatami Starbucks at Higashiyama, or Starbucks Reserve Roastery at Tokyo, or Starbucks at Dazaifu Fukuoka, and so on.. because you can taste some delicious Japanese food.
Read More
Find this review helpful?
Gabriella D.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 286 week(s) ago
It is near to the Nishiki Market. It was spacious and comfy. Clean. Just you have to put your luggage in the locker in the different floor but the locker didn't big enough for my suitcase so I had to put my suitcase in the 1st floor in the receptionist floor. Not practical when you want to take your stuff. There was additional fee also 200 yen. If you stay for couple of days, you have to check in everyday and pay 200 yen daily.
Read More
Find this review helpful?
Lievia Lievia
icon-origin-TRAVELOKA
8.4
/10
Reviewed 290 week(s) ago
All pleasant and service ok.
Translated by Google Icon
See original
Find this review helpful?
Krishna H. H.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 293 week(s) ago
Comfortable bedroom. Clean locker room and shower room sleep well for the past 2 days So far nine hours is the best capsule hotel I ever had I give 8.5 out of 10
1 people find it helpful
Thomas H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 298 week(s) ago
It was a pleasant and very unique experience. The staffs were so nice and this hostel is strategically located near convenient stores, shopping districts, tourist spots, and stations.
1 people find it helpful
Nguyen T. P. T.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 318 week(s) ago
Although everything is clean, well - organized but a bit inconvenient because one floor sleeps, clothes used to another floor. Must wear hotel clothes to go to sleep.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
santi
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 321 week(s) ago
feel such a wonderful cabin inside, really quite and good for your sleep experience. the facilities also good enough
Find this review helpful?
Natania Y.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.4
/10
Reviewed 335 week(s) ago
The hotel is really clean and nice, but they have rules for taking off your shoes before you get in even just to the lobby, and I found it a little bit annoying. The hotel doesn’t provide mineral water nor dispenser. But overall, it’s quite nice.
Find this review helpful?
Angelina B.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 337 week(s) ago
For the receptionist, I rarely say, but overall it's strategic!
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Enrico T.
icon-Family
Family
icon-origin-TRAVELOKA
6.2
/10
Reviewed 341 week(s) ago
the facilities is not that clean unlike in the picture. too many rules. your luggage and backpack are stored on the 9th floor together with tiny bathroom whilst you sleep on other floors. the onsen was not working.
Find this review helpful?
Profile Picture
Anugerah D.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 345 week(s) ago
looked exactly with pictures ! location is perfect close to gion and nishiki market. service is awesome !
Find this review helpful?
Muhammad U. A. F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 347 week(s) ago
Best capsule hotel in my solo trip to Japan. The locker was spacious and using QR code technology, which was awesome. They provide basic amenities (towels, tooth brush, slippers, pajama set). Room was comfortable. Location was very strategic, center of Kyoto, and very near to Nishiki Market. Although, I have to pay service fee 200 yen per day which was not stated earlier in Traveloka website.
Read More
Find this review helpful?
Davin Pradipta
icon-Family
Family
icon-origin-TRAVELOKA
9.0
/10
Reviewed 370 week(s) ago
This hostel is located within the center of kyoto, futuristic design, separate room for male and female. If staying for a couple of days, we need to recheck in every day. And for luggage and locker access is located on a different floor, so it is quite inefficient accessing personal belonging. More fit for backpacker
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40