City Express by Marriott Saltillo Sur

Explore City Express by Marriott Saltillo Sur
8.4
Very Good
From 1,002 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

9.0

Service and Facilites

8.8

Traveler Reviews City Express by Marriott Saltillo Sur

Number of reviews per page
20
40
Top reviews
Ricardo
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff is very helpful and eager to resolve any kind of need from customers.
Vanessa
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The plumbing in the hotel they need a treatment because they smell so bad and disgusting.
Alejandro
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast was the highlight of every day, the neighborhood was a little bit rough, but this hotel was a far cry better than the Hampton that I stayed in last year for family vacation. It wouldn’t hurt anything for Marriott to bump up and remodeled the property but overall it was very well kept.
Arturo
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
Arturo
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
Gary
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Reception and reception area was very good. Breakfast was good. We had issues with the rooms for a two might stay . First room when we entered smelled terrible and the phone wasnt working, we mentioned to receptionist and they said they would bring something for the smell - didnt happen. Next day we changed rooms that was much better except missing shower curtain and toilet not filling, both items were fixed . Apart from the odour in the first room judt minor issues but overall just csused minor irritation. Decent enough hotel but probably wouldnt choose to stay there again .
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Ivan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean room, excelent customer services.
Gonzalo
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was good!
Mario
icon-Business
Business
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nasty carpet. Smelling room. Poor shower water.
Francisco R
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Servicio de primera
Carlos
icon-with Partner
with Partner
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

AC was noisy, breakfas is super as always on this xhain of hotels
Esperanza
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

There were ants in bed and in bathroom.
Graciela
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Buen hotel
Amarily
icon-Business Family
Business Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The hotel was great the only thing I would change is the towels they are nasty and the room had some type of smell other than that it was great
Ricardo
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

2 of 3 rooms had trash on the floor from previous customers. 1 of the 3 had the toilet completely movable (not sealed to the floor) and would clog easily. We had to inform the front desk three times of the clogs before they even offered to send maintenance. We stayed there for 4 nights 5 days so that was extremely inconvenient and we obviously demanded a room change after the 3rd occurrence. We previously requested a room change but were turned down because of room availability. Overall we definitely were disappointed and would never return to this hotel nor the line itself.
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Anthony
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It was a good experience
Zahide V
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The only thing I did not like was the toilet. It did not flush as was instructed. So I had to fill up the trash bin in the shower and dump water in the toilet for it to go down. Towels were not the cleanest either.
Nofrett
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

No complaints
Edmond
icon-with Partner
with Partner
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

If anything, our only complaint was there was no fridge in the room and the ice machine was broken. The doorman offered to find us ice but the restaurant took care of us...great place to eat, btw. Beds were very hard for our liking but we survived.
Gerardo
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Excellent stay
Number of reviews per page
20
40