Great location. Very walkable. Staff friendly and helpful.

They are using an external company for their cleaning. The cleaning staff are unfriendly and do not do a good job. The front desk staff are good. The breakfast is good.

This is not a 4 star hotel. With my experience, this should be no more than 3 stars. I stayed in the 4th floor. There was hair on the blankets. Like a lot. WiFi kept disconnecting so I had to keep using my data. Also, the AC was not working. I brought up it up to the front desk, she giggled and told me that there are no rooms left. The only pros is the closeness of this hotel and the water pressure. With the price you pay and the quality, you might as well stay in a hostel.

Perfect hotel in the perfect location. Restaurant on site, easy access to all the nice sites. It’s all positive. There is nothing that needs to be changed. They’re doing a fantastic job.

Efficient and good value.

It is slose to any point of interest by walking.

Great Euro hotel within walking distance of most sights in central Sofia. A great hub for a nice day(s) in the capital. Convenient to drive to, with parking directly beside the hotel. Rooms were clean and QUIET. Sofa bed was of good Quality. Staff were helpful with dinner recommendations. Breakfast was very good. Reviewer: 55y.o. With teenagers from US.

Property overall a bit oldie! And my suggestion to clean the piping in the bathroom its moldy very dangerous and look so gross. Other than that everything is good from the desk personnel to the dining I’m very satisfied.

Upon check in receptionist very rude. Room was not terribly clean and shower pan did not drain. Had to ask for shower gel as run out. Pretty poor for a 4 star hotel. My colleague had to change rooms, as air conditioning did not work, not great in 42 degree heat. Also, same problem with shower and room Not properly cleaned. Excellent location and let down with above.

Short (6-hour) layover between flights. Were given the ‘handicapped room’. It wasn’t needed, but, that was what we were given. Not close to ADA specs. No turn-around area in room, only bathroom. No room for transfer from chair to bed, if needed. It was an all were bathroom, but the flooring was same as rest of flooring and extremely slippery when wet, and pretty much everything gets wet during shower. We only had a total of 5-1/2 hours for dining, shower and sleep before transfer to IS, and being next to the elevator and right off of reception was noisy. Attached restaurant was much better than expected. It is a hold and warm type kitchen, but the outcome was quite pleasant. Service was good.

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Very clean, exceptionally friendly staff and very convenient location!

Average hotel and accommodation at excellent location with food at breakfast below EU standatds of choices and quality

Excellent position within easy walk to all the attractions. Staff were really friendly and helpful

The location is great - next to the historic downtown Sofia. The staff is friendly, respectful and 24/7 available. We needed a taxi at 3:30 am and it came 4 minutes after the receptionist made the call. Will be back.

Nice and clean and good location

one night stay.. great location and clean .. good big bathroom and good bed.

A very nice hotel located in the centre of Sofia. The Alexander Nevski Cathedral is 5-10 minute walk, The Largo, Sveta-Nedela Cathedral and Banya Bashi Mosque and Vitosha Boulevard are 10-15 minutes walk from the hotel. The staff are friendly, knowledgeable and efficient. The rooms are spacious, clean, comfortable beds and have tea and coffee making facilities. Highly recommended.

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Aside from a check out from a receptionist who was unfriendly to the point of hostile, the hotel was otherwise fine, but nothing special.Other people working there seemed pleasant. We never saw the bar being used, and it generally felt a bit tired. However the room was clean, a decent size, and the hotel was sited within easy walking distance of the main attractions.