If it was for the terrible room service. I would have given a better review. I know room service policies have changed throughout the hotel industry, however not getting new linen after being requested several times and not getting any, then having to go to the desk again to finally get fresh linen was very annoying. Even after putting the dirty linen in the hallway and leaving for the day, they still didn’t give us fresh linen until my wife went to the desk that night.