The breakfast is very expensive; for the same price, you can get an all-you-can-eat buffet at nearby hotels. There is no air conditioning or fans. There is excessive noise early in the morning from the hotel's buses—it feels like staying at a bus terminal—and shouting from drunk people late into the night. The towels are very old and worn out, the bathroom is extremely cramped, and the beds are old and uncomfortable, with some wires sticking out (fortunately, from the side).

Nice Hotel - just away from the main centre of Bournemouth - 15 minute walk to the pier. Had a nice room with a very comfortable bed and very good en-suite shower. The room was not in the main building but one of the satellite buildings behind it. Would definitely recommend and would return to - when looking for budget friendly acommadation in Bournemouth.

I booked 2 rooms and they where both poor, needed a total refurbishment room smelt suspended ceiling tiles dislodged and stained, looked like some sort of sewage leak, asked for a refund.

Great that it is less then 15min stroll into town via the scenic route Clean and tidy Lovely friendly helpful staff

Shower … it was was more of a drip absolutely useless, we had two rocks for pillows and the mattress was lumpy the room was very noisy .

Never again

Nice little pool that was great in the recent heat . Room itself was very very small . The bathroom was old , dated with limited water pressure . The doors are opened with old style locks that can be very difficult to get open and closed at times and didn’t feel very secure as a female traveller. Expensive for what it is

I've stayed 4 times at Laguna Hotel. This room was not the best and the most expensive (but its July.) Single rm. The room was very dusty especially the carpets, They need to invest in better PILLOWS. The side panel to Bath loose. Shower head OK. I visit Bournemouth regularly as my son at Uni.

The room was clean and well maintained with the staff being very friendly and breakfast being delicious with the pool and jacuzzi being so relaxing and chilling. The only minus would be that the rooms have no AC so be prepared to bring your own cooling fan.

Nothing

God for overnight stay. Dated

Very helpful staff. Nice to have a hotel with a pool although didnt have time to use it unfortunately. Bed was very soft which some may not mind but we found the mattress uncomfortable and very hot in the room so hardly any sleep. Other than that it was all good for a short stay and friendly staff.

Bathrooms need upgrades because it back in late 70s to 80s bath and toilet and sink. But everything else was good for the money. There bar losing money because of the management which I find very strange. Good hotel need to do more for guests

It’s very old looking building and old design water in bathroom to clean your face is dirty had bugs flys and cobwebs everywhere it has a dampy smell in the beds even in the rooms it’s not worth the money plus in a heatwave should leave the pool open till at least 10pm wasn’t happy at all

Location excellent. Breakfast- reasonable Staff - good. Room - clean.

Nice bang for buck and nice place with friendly staff

Good cleean room good location.friendly staff

blood stain on bed, music downstairs til 10.35 (I booked due to the quiet after 10pm policy as I had an early morning ferry), staff at desk were unhelpful and when I complained via email I was offered a single comp night during the off season (I do not travel to Bournemouth often, if at all) - I do not recommend staying here at all

Room is very outdated needs a good refurb. Bed was comfy. But the hotel itelf was very noisy and couldn't really relax.

Good car park