Overall Ratings & Reviews Hotel Riviera - LifeClass Hotels & Spa

This is one of six hotels on the street - you don't which hotel you will be in until you arrive. Bad The AC in the rooms is poor - we changed rooms twice and the lowest it would go to (after many hours) was 24 deg C. Sweaty sleeping. No loungers at the beach (as advertised in the listing) unless you want to play a daily fee. Should be included for hotel guests. Ridiculous sign in (security) for indoor pools (each person must have their own room card and also sign out with it. Multi gendered change room for pools does not work - needs separate change rooms for privacy. Good Breakfast Staff tried their best to help us with the AC issue, but it was a building system issue that they could not fix. Chairs available on pool deck at hotel or sub lounging. Property, for the price is not worth it.

Please avoid, this is a scam, travelled a month through Europe and this was the only terrible experience. They must scam the rating system, because they are over 4 stars, was lazy and booked based on that, later saw the reviews and regretted. Booked two nights but left after one. Dirty bathroom, rude staff, 30 year old carpet

Rooms need substantial renovation. I haven't used usual keys for hotel rooms for many years.

Good experience at the hotel very kind stuff working which made it a pleasant stay

Everything was just fine

A very small room. The bad was comfort.

We booked for 3 people through Expedia .. They yet charged an extra fee after reaching there ....the reception staff ere Rude to talk too

Everything was just fine

Room very clean. Staff talking in multiple language and very pleasent and profecional. Exelent food. Room overprised and very small with no wiew. disapointed with room size for amount of money paid for. it is central and had free access to Termal bath. Loved the massage. was not able to open tne window.

Old and not updated. The room was not clean. we found dust all over. Telephone dirty and dusty. No internet conection. Will be out of our list.

The location was perfect on the main strip near restaurants, beach etc. The facilities were great the pools were fab outdoor and indoor, and the breakfast suited everybody. The only thing that I have to say is the staff need to be more friendly, greet the hotel guests be more approachable and helpful.

Good hotel, great quality breakfast buffet and clean rooms. Hotel has lots of facilities and WiFi in rooms, friendly staff and good location for bars, restaurants and casino's. Part of a chain of hotels in Portoroz, so you can go into the other hotels and eat at their restaurants too. Would definitely stay again,

Great location, excellent breakfast. Will go again. Beds hard but I guess that's a personal preference. 12 hours free wifi and even the paid service is only 10E for five days.

The Hotel Riviera is one of 5 hotels all under the Lifeclass brand, which have access to the same central health & wellness facilities. The whole experience was very expensive and extremely disappointing and I would not recommend staying at this hotel. Firstly the hotel is dated and tired and looks in need of a refurbishment. This extends to the health & wellness facilities which photograph well for the website but are pretty aged and uninviting in reality. Also, despite a high room rate, only access to the main pools is included - for example you have to pay extra to use the sauna. Secondly the service was very poor. Calling either reception or the spa complex to make a booking for a treatment normally took numerous attempts before anyone answered, and when they did, the tone could best be described as curt. Thirdly, we stayed on a friday night and there was a bar on the beach front opposite the hotel that played extremely loud music until 1am. Our room was as far away from the bar as possible so I would have thought that anyone with a sea facing room would have had a similar or worse experience. Reception proved little help when they did answer the phone, first claiming that the music would finish at 11, then 11:30, then 12 etc. This was of course when they answered the phone. When we complained in the morning we were not offered any sort of complementary service and indeed were told that's what we should expect having a beach front room. Overall, a very poor hotel.

I stayed at the Hotel Riviera and it was absolutely wonderful. I had my Aussie Shepard with me and the hotel staff was very friendly. There was a grassy area right across the street where you can take dogs out. The room was extremely clean and comfortable with a balcony and stunning view of the water. The breakfast was outstanding - probably one of the best I have seen. I also took advantage of the hotel spa facilities and highly recommend the Thai massage with hot herbs. The hotel is right in the center of all the restaurants and street scene, so there is plenty to do. There are also several nice hikes to do in the area.

Bien dans l'ensemble mais dommage que des hordes de collégiens italens par moment viennent pour profiter de la piscine de l'hôtel et du dîner (en particulier une journée), cela gâte le standing de l'hôtel.

Avevamo prenotato per Hotel Riviera, ma arrivati era chiuso con foglio che avvisava di recarsi presso reception grandHitel Portorose. Con tutte le facilità di comuyavrei gradito ricevere una mail o simile per avvisarci del cambio Hotel. Per il resto tutto bene

Hotel molto bello e ristrutturato da pochissimo centralissimo e con accesso alle terme. Personale alla rec eption fantastico... nota negativa la pulizia delle camere lasciava a desiderare (cambiate le cameriere ai piani)troppo distratte ....

Tutto bene

Parkplatz war überbucht, wir mussten nebenan für 18€ statt 12€ im Hotel parken. Die Mehrkosten wurden uns nicht erstattet. Wir haben ein Doppelzimmer Schlafcouch gebucht. Hatten jedoch 2 Einzelbetten und eine kleine Couch bekommen. Dafür mit super Meerblick. Zimmer wirken wie aus den 70er Jahren.