Staff was excellent and helpful. Room was cozy. Hotel is good for short stay if you are passing through or going to islands

The people at the reception desk were super nice and helpful, both the day Lady and the evening guy. They tried to do everything possibile to make your stay a pleasurable one. The Hotel location is good if you are trying to get one of the ferries or tours to the Aeolian Islands. Unfortunately is on a side street and in front of a cargo section of the Milazzo Port. What I found is that although the management of the Hotel is trying to keep up with the maintanance of the Hotel unfortunately it seems that who ever built or remodeled the Hotel used chip accessories. Some of te bathrooms fixures were all loose. The eat/AC has no temperature settings. So that you can put it on or off low, Med, or high but you don't really know what you are getting. Breakfast is baic compared the most Italian Hotels breafast. Again the Staff very gentile and helpful

Service was excellent, breakfast was excellent. The room was the main problem. The shower did not function, there was the hand held shower which was broken and so you couldn’t use the shower handless. The rain shower head flooded the floor unless you tipped towards the shower wall to prevent it from spilling over the tub and pooling on the floor. The air conditioning was controlled by the hotel and went off periodically, especially in the middle of the night! I had to request it to be set. You had no control on the temperature. The in room safe was not attached to the anything (screws are rolling lose inside) you could walk off with it. No coffee or water in the room. Did not feel like a four star hotel. The furnishings are top quality but the amenities are borderline. The staff is wonderful, Mario and Simone and the breakfast staff are excellent as well as the breakfast. Onsite parking is 15 euros per night and is limited space, 4 cars max. One night my car was parked outside for a few hours to accommodate someone visiting the hotel. Location is very good for access to the ferry service, not near the beach.

Nice hotel manager willing to help

Very pleasant and friendly greeting. Hotel is modern and clean but sleep was difficult as hotel is next to a busy road and port and double glazed windows did not keep out the noise! Breakfast was sparse at 9:15 with various empty plates. Would not stay again.

Service is attentive and accommodating. Breakfast buffet is quite good. Quiet room with comfortable bed. Bathroom was very awkwardly arranged in my room. One had to sit side-saddle on the toilet. It was in a corner between the bidet and a space-wasting cover for the plumbing below the basin. The entrance to the shower was more narrow than any hotel i have ever stayed in. I would add photos of the bathroom, but the hotels.com app seems to be malfunctioning. Again.

Excellent leisure or business hotel with super rooms and extremely helpful friendly staff especially at front desk

Thank you, for your hospitality. Tante Gracie

Efficient. Close to ferry terminal.

Excellent hotel, clean and comfortable. Our receptionist Simona gave us a warm welcome and arranged a perfect airport transfer from Catania airport in advance of our arrival…she was in contact as soon as we landed to confirm our driver was ready.

A very nice and modern hotel. Loved it. We were even upgrading to a bigger room. They even ironed my shirts. Lovely staff

Terrible shower, small triple room, good breakfast.

My twin room was very small, much smaller than my friends’ rooms which was much better than mine for the same price . Shower head was not working properly and the shower was awful. Good breakfast and nice staff. Hotel needs some renovation, photos look much nicer than reality . Expensive for what it is .

Quick overnight stay on the way back from Aeolian Islands, Hotel has a modern interior and rooms, modern bathrooms and amenities. The beds are notably very comfortable and large. A couple of small details could be improved, There was quite a bit of limescale on the drencher shower head. There was also just one towel left in the room. I’m guessing a mistake rather than as standard. The hotel is a 8minute drive (So roughly 15 euro taxi away from the main train station).

The staff was outgoing and friendly. The restaurant was excellent and the room spacious and comfortable.

property on the waterfront and within walking distance of major sights

Good location for an overnight stay before travelling to the Aeolian islands. We were also able to leave our car during our trip to the islands.

The property was perfectly located, within walking distance of the port and the ferries. The staff was exceptionally friendly and helpful.

Modern place very close to the port to take ferry trips. Staff is very friendly and helpful.

Hotel was great all around. Great loacation to catch the ferry