Very slow checking due to the digital signin not working properly and the reception desk taking so long. Coffee from breakfast machine was very watery-weak.

Staff was very kind and helpful!

Every staff member we encountered did their utmost to make our stay pleasurable

Really helpful staff, who showed us how to use public transportation in Bilbao. Also, the breakfast is delicious--much better than Holiday Inn in the US. And the free airport shuttle is a great perk.

Great location clean hotel for overnight

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Great location near airport with shuttle. Breakfast included with many options to select.

Not a good stay Advise book somewhere else

Está limpio, cómodo y el desayuno delicioso y variado

Slow check-in and broken sink in the bathroom. Room was ok, Shuttle service was good.

Practical stay before flight. Spacious parkingplace and only short distance to the airport. Air conditioning was not working well, room was too warm. The check-in took quite a long. Property requires renovation. Hotel staff didn’t react on messages sent by Hotels.com messaging.

Super close to the airport, with good breakfast and free shuttle.

The room was clean but small. Suitable for a single night stay and close to the airport. All staff very friendly - especially the shuttle bus drivers. Great lobby with lounges, chairs, tv and refreshments. Don’t bother with the little restaurant beside the hotel - food and staff not great. Would recommend for a quick stay before flying.

Room was super small.

Location

Our family of three stayed here for one night after arriving on a late flight. It was exactly what we needed- clean, easy to get to, and quiet. The staff was helpful and efficient. The rooms and beds are comfortable. Breakfast had all the usual options and plenty of space. There is a free airport shuttle until 23:30.

Very close to airport and simple to get to it. Had a good breakfast. Room comfortable with air conditioning which works and is easy to adjust. The next door restaurant is pretty basic and low key. Would give highly recommended if there was a decent restaurant nearby for evening meal

The hotel was just Meh. Only 2 towels for 2 guests. No hairdryer in room. Shower moldy. Had to ask for more, no staff to bring extras to the room. Booked because near the hotel for early running flight, but shuttle van doesn’t start until 6 am, too late for flight. Heard cars on the freeway all night.

Hard to know where to find the shuttle. We asked for a double bed and were given 3 single beds. The shower was moldy and the shower head was broken. The staff were very kind and professional.

Close to the airport