Excellent staff. The room was in most respects good, but we hated it being two levels, with a flight of stairs to the bed. The restaurant was poor and we didn’t like that breakfast didn’t start until 8:00, although they did provide a limited cold breakfast at 7:00.

Superb! Close to the motorway easy to get to Caceres which is worth a visit.. excellent wine sommelier…. Which was a big surprise.

The hotel was very well presented and clean; room together with the bathroom was spacious; the grounds were ideal for walking our dog; the pet restrictions re the bar area are tedious and a little out of date versus other hotels

Great hotel friendly staff beautiful rooms

Fantastic hotel, super staff and best dog friendly hotel that ive ever stayed at.

Beautiful room

This hotel is an oasis in the desert! From the moment you walk in the front door you can feel yourself relaxing. The staff are extremely welcoming and very helpful

Beautiful decor throughout the hotel. Friendly staff and very welcoming. the room was spacious and very clean.

When I arrive at this hotel I immediately feel relaxed. The location is ideal as it’s just off the motorway and the staff are ultra friendly.

Not just a hotel, but an oasis! After an overnight flight and then a 3+ hour drive from Madrid airport, Hotel Hospes de Palacio Arenales & Spa was just what we needed. We luxuriated by the pool and were fortified with snacks and drinks at the pool bar. We also booked an hour in the spa, which was refreshing. The staff was unfailingly polite and helpful. The only negative was that there was a Saturday night wedding, and we could hear some of the guests noisily tromping through the hallways at 2am.

Beautiful hotel in beautiful surroundings.

This hotel is like an oasis in the desert. The location is spectacular and there are plenty of walks to go on with the dogs. The staff are ultra friendly and the facilities are second to none. We have been coming here for many years and it has never disappointed us. They opened the outside swimming pool while we were there and that was an added bonus

I am very very picky and only stay in familiar chain hotels. Took a gamble and hit the jackpot staying here. Exceeded my expectations. The ONLY annoying thing was the twin beds pushed together which did not work. Other than that this is a top tier resort with a lot of attention to the most minute details. I would highly recommend this resort to the picky traveler like me.

Absolutely superb hotel, brilliant staff, very customer centric and helpful. Excellent food, dinner & breakfast were sublime .. definitely on my bucket list to return for longer, as so much to see, do and unwind

Lovely hotel convenient for stop off on trip from northern Spanish ports to the Algarve. Fantastic taster menu with wine which was also very reasonable. Highly recommended.

great place to stay with a bit of luxury. spa v nice. lovely grounds for walking dog. good breakfast.I did think that €30 for dog stay was a little pricey

Everything was first class.

We have stayed here a few times. Good for dog owners. Spa- make sure you book.

A little distance from the town centre but very comfortable and pleasant hotel

One of our favourite hotels in Spain. Stayed many times now. Convenient location. Peaceful and relaxing. Complimentary Spa available to guests. Friendly staff and atmosphere of the hotel. Highly recommended. Dog friendly which is how we found the hotel initially in our search If visiting in summer take in the sunset from the pool restaurant and watch the cranes return to their nests. Memorable experience