Overall Ratings & Reviews Gabija Hotel SPA & Conferences

Brilliant location and I like staying here because of easy access to spa especially after long cycling or walking by the sea.

We stayed at the property for one night and overall had a good experience however the amenities did not meet the 4 star hotel expectations. Staff were great, location is beautiful, room was spacious and quiet however the hair dryer was barely working and the hotel did not have hair conditioner in the room or spa area. For a 4 star hotel experience you would expect this to be available at least in the spa. When we asked the reception if there is any hair conditioner in the building we were told it was only for higher rate rooms, we checked the amenities list for all room types available and there was no mention of it at all which seemed really odd. In the spa area, the turkish sauna was way above the normal 60 degrees, making it impossible to sit there, so nobody was spending any time in there, even though the spa area was quite busy.

I always stay here when I’m in town. The hotel is of a high standard with a good rest and fitness / spa facilities.

I love the fitness facilities here and the bedrooms are great too.

The Hotel Staff were all excellent- the hotel was clean and in the nicest part of Palanga. The little pool and spa area was great. My only criticism is that the juices at breakfast and the milk where all warm - maybe it’s me but I expect them straight out of the fridge. Also time to invest in some new coffee machines to prevent the queueing ! Would definitely stay again !

Great Hotel, good location, nice spa.

Nice area, good staff

Would have been a five-star review in all area but there were several annoying trivial things that annoyed me. First the safe was locked in the room and I had to ask twice to get it opened. Secondly the tea-bags I used on the first evening were not replenished and the cups had not been washed. Lastly, I did not receive pitta bread with my humus and the waiter added a 10% service charge without asking.

All was good

Nuce

We chose a hotel with a spa, stayed for several days, on the first day of visiting the spa area we were very upset that throughout the entire time the spa area was open there were at least 10 children from 1 to 3 years old and instead of relaxation there was such noise and children’s crying that my ears were ringing, they even brought baby strollers to the spa area, it was impossible to get into the jacuzzi because they had set up a children's mini pool for babies... Many spa areas have quiet hours in which there is no place for children

All okay really, spacious room, robes, etc, but breakfast starting at 0800hrs on a weekday is not early enough (although take-away bagged makings for a sandwich, fruit and jogurt was provided). Lift inoperable during stay and no offer to help with luggage. Pool chilly and definately not 31C, but jaccuzi very pleasant.

Cleaners have to be more polite with customers . We visited the hotels in the different countries and everywhere the hotels workers was very polite...except in Lithuania . Reception service was excellent

Amazing customer service. Great location, good amenities and breakfast. Receptionist Erika was absolutely above and beyond. Very friendly and helpful. My daughter had an issue which required medical consultation, so she was very anxious about it. We tried to find info about open clinics at the local pharmacy, but they sent us to the hospital (emergency room). When we got back to the hotel Erica found an open clinic for us, called there, helped with the language (we don’t speak Lithuanian) and got a consultation on the phone, therefore we had clear instructions from the nurse. All free of charge. She also cheered up and comforted my daughter. Thank you, Erica, you saved our day.

Great stay, loved it, awesome staff! We will go back for sure!

Gut.

Amazing stay. Receptionists are polite and helpful, superb breakfast and great spa. Recommended it to my daughter and would stay myself again when in Palanga.

Good location, spacious rooms, good breakfast.

Lovely hotel in a quiet, but central location, near a beautiful park. The beach is also only a short walk away which is great. The staff was exceptionally helpful, welcoming and friendly which made the whole experience even better! Highly recommend it!

Breakfast could have more variety