m***l
Leisure
6.7
/10
Reviewed 83 week(s) ago
My family and I stayed for 3 days in room 520 & 521 from March 26, 2025 and checked out on March 29, 2025. This hotel is very strategic because it is close to the train station so it is easy to access everywhere. However, during my 3 days of stay the room was not cleaned, I even picked up the trash myself and was confused about where to put it. Finally I went to the reception and I gave it to the staff there. At that time I complained to the reception about my room which was never cleaned but there was no action from them, it was really disappointing. the check-in process also took 30 minutes, when I submitted an extension I was laughed at by the reception & his boss in front of me. It's really outrageous I will not return to this hotel !!!
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