Overall Ratings & Reviews Holiday Inn Express Durban - Umhlanga by IHG

Friendly and smiling staff . Completely blown away with excellent servce

Our stay was average. There was no room service and the TV did not work.

Excellent service at the front desk! Breakfast was great.

Everything was great

All staff very courteous , friendly and helpful. Very nice breakfast. Very clean place and surrounding . Will definetly come again.

Fantastic staff throughout all departments.

Quick overnight stay. Everything was perfect

Great spot right amongst all the hustle and bustle of Umhlanaga Ridge. Access to resturants shops spas and much more within 10min. Oceanviews

I had an exceptional stay.staff were excellent and friendly. Only glitch is the shower,very slow water coming through needs to be checked

,Great for business travelers convenient location, wifi and no loss of power.

very nice property, good staff

Amazing stay a with friendly helpful hotel staff.

Yes, my wife and I enjoyed the stay and staff were very friendly and helpful. will definitely recommend it to family and friends

Fantastic all around

The staff were incredible. So friendly and welcoming

Need to have more option for breakfast. there is very limited option for vegetarian guest. Need to improvise breakfast verity.

The entire facility was in pristine condition. And the staff was very accommodating.

Great location Great free parking onsite or at Gateway parking Poor room cleaning service Towels need replacing-old and tired No shower cap, no sanitary bag, no shampoo and conditioner Rooms are cramped and tiny

Amazing,exceptional service,fresh breakfast & delicious( though sometimes there is more coffe & little to no tea. Runs out of fried eggs for the 9am breakfast while there is always plenty of boiled ones) time slot but could improve on hotel room cleanliness.

Bed and pillows not very good, need replacing.