Overall Ratings & Reviews Hilton Garden Inn Odessa

Awesome people and very helpful. Rooms were clean and smelled great.

Very clean

Very good customer services beds where very good and clean and the Hotel surroundings clean and very peaceful

It was amazing

I just like that the pool was closed for renovations 😕

Average hotel by Midland/Odessa standards. Needs better food options.

Everything about the hotel was good but I was surprised to when I was charged $6.50 for two bottles of water that in the room said were complimentary. My husband and I both woke up with back aches as the bed was not comfortable. I think it’s wild that they charge $18 for breakfast. This is the first Hilton we’ve stayed at that charges for breakfast. I’ll be sure to check that on future stays.

Staff had the willingness to help each time I contacted them . Beds are comfortable. Like that the fitness center had multiple dumbbells and weight balls

when i arrived at 4 pm . the girl put mr in a queen room . argues saying it was a king like i paid for. , that night , the window of my car was broke out , and they couldn't even say they were sorry - i filed a police report. they have NO SECURITY for the property . i cost me an extra for a window and cleaning service . what a joke i have pictures

Excellent service of staff.

It was an easy check in and check out. The breakfast was delicious. The room was nice and clean and so it was easy for me to go to sleep with no problems.

Services are less than expected. Beds not being make daily. Coffee maker not working. Travelers want convenience, not second rate services.

The hotel is like new including appliances. The rooms are big and spacious. The lobby with the eating area is clean and cozy with great breakfast options. The best part is they allow pets at this hotel that was the biggest sale for me. Will return for the Christmas break.

I actually booked the rooms for family coming in. The night they checked in they went to the bar to grab something to eat. Even though the kitchen was closing in 5 minutes. The kitchen reopened and they were allowed to order what they wanted and enjoyed the food. They told me the rooms were clean, the beds comfortable, and my niece was really impressed by the pillows. The rates were better than I expected. I chose this Hotel because of the location. I didn’t want them staying along the busy highways, and this one made it simple for them to get around as they visited different family members.

Great stay

The crazy thing I ever experienced after driving 8 hours exhausted. the front desk personnel told me I have to paid added 28 dollars per night for parking. After I booked the room and the front personel arguing in an unprofessional manner about it and thay telling me is like that take it or go. Sorry but is the service sucks I pick up and left some where else to treat people with kindness. The service was terrible and they was rude about it if you don’t believe me watch the cameras.

Everything was great except the back door did not work with the key card. When you call the phone number you have to wait for someone to come open it. Easier to walk all the way around.

Simply Fabulicious!

Nice, very clean

friendy helpful staff