Overall Ratings & Reviews JW Marriott Hotel Bogota

Outstanding service. David from the bar and kitchen service is a jewel!!

The hotel lost water for a whole day! And also power the elevators were not working. You can imagine the up and down stairs going to the 9th floor

Excellent

Excellent

Great

Great location. Most staff were amazing. Breakfast service was very poor. Good food though

Adrianna at the front desk was SUPER helpful with everything. I got in early on a red eye and she helped me get a room in good time. I also needed my dress pressed quickly because I was changing hotels the next day and she helped get that done fast! Everyone was kind and it was clean great JW property!

Personnel, specially The Market Restaurant!

Excellent service as always!

I would stay there again. It's a large hotel (300 rooms?), probably built in the 1980 but extremely well maintained. The staff is extraordinarily helpful and the breakfast buffet is lavish. The hotel is in a relatively upper-class area, Chapinero, studded with upscale restaurants; it's the place to stay. Although it is about a long 30-40 minutes by car from the museums and other tourists attractions in the old colonial and crazily busy center of Bogotá, it is easy and safe to use both taxis and Ubers. The only surprise was that the hotel has no central heating, especially given that Bogotá is almost always cool, but they lent us a portable electric heater and in the end we were very comfortable.

Pleasant as always!

All is good other than your lobby. Basically you have no lobby. Almost the entire lobby is taken by this Marriott member club. Which leave no space for a lobby.

Excelente el servicio y atención.

We were informed the same day that they will cut power from 1 am to 5 am . No elevators, no hot water, no lights. We were on the 6th floor and my wife is handicapped. We were attending a wedding .

Outstanding staff

Well maintained property. Great location, plenty of restaurants and shopping walking distance.

Amazing service and beautiful hotel

Great hotel. Very quiet for sleeping, awesome restaurants but shower can be much better

El hotel es muy bueno pero no cuenta con la cantidad de empleados necesarios para dar una buena atención, muy mal atendido el breakfast y el bar por falta de empleados. Parece que el hotel 5 star ‘’ …. contrata a un empleado para hacer el trabajo de 3 personas No lo recomiendo