Overall Ratings & Reviews QC Terme Grand Hotel Bagni Nuovi

Beautiful old school grand hotel. Would be perfect for a weekend getaway. I was passing through, just a one night last minute booking. The hotel had a wedding booked so the restaurant and bar were closed. The hotel staff messaged me ahead of time to warn me, but I didn’t receive in time. Unfortunately, there is nothing within walking distance. It would have been nice if they offered room service or to send a bottle of wine to the room. It all worked out. The sauna and thermal areas were very nice and clean.

Beautiful property. Would have liked to have omelet station and more diverse dinner menu

What an amazing place. Close for driving passes and easy to get into Bormio. Were initially booked for 2 days but added an extra one on arrival. The spa is definitely a must do. The most impressive one I’ve ever visited.

We booked 2 nights but on arrival added another night. Very special hotel in an outstanding location.

My daughter and I stayed here in late April. The staff were all wonderful and friendly. The hotel is beautiful and our room was clean, spacious and welcoming. Dinner at the hotel restaurant was delicious and the restaurant staff were perfect. We did the spa and massage and the facilities were amazing. We are leaving feeling refreshed and ready to continue our travels.

I stayed in the apartment building for two nights and the overall experience exceeded my expectations! Stunning property, the rooms are beautiful and very convenient! The staff was incredible from check in to check out! I highly recommend visiting this place

2nd stay at the hotel, last time was 2 years ago. The hotel is beyond beautiful, the aperetivo is the most fun twist and the pools/spa/sauna are beyond imagine. The breakfast was super rich - however, no options at all for vegan individuals. Everything is pastries, yogurt, cheese, eggs and meat. The only vegan thing was a basket of fruit - but no vegetables. When we did ask the waitress for some, she said the kitchen could fix us a salad for an additional fee. Really unfortunate, as everything else was perfect.

Wonderful experience

One of my all time favourite hotels. It is a unique property with grand architecture of the 1830’s when it was built and majestic views. The pools are delightful, food excellent and the service was superb. I stayed 7 nights and enjoyed it all.

Everything was perfect, the room was big and clean, bathroom all new. The spa facilities were very clear and open until late (10pm)

Great

Amazing experience, very helpful team, beautiful views.

This is our go-to Hotel in Bormio and we have stayed here several times. We love the location, food, cleanliness, staff attention, service but this time they slip in one area: room type/size. I usually pick the Jr Suite but decide to do a small upgrade and picked the suite. Be careful. The hotel room configurations vary and the "suite" we were signed was divided into 2 small rooms...very small in total space and nothing close to the photos on Expedia. We asked the reception about it and were told that it's a suite with a different arrangement. They did check if we could be moved, but all suites were booked. The only option was to go back to a Jr Suite but since we did the reservation by Expedia an adjustment in the rate was not done (not even an amenity or something else to compensate the misunderstanding),a bit cheap on their side. I did this reservation 7 months in advanced so not sure how they allocate the rooms once a reservation is made. For a 5 Star hotel they should have gone a little bit farther since we ended up spending +$3K USD on 3 days and we do plan to keep using the hotel next year with a few friends. So bottom line....the best option in Bormio, excellent Spa, great food, but do check the room type and arrangement directly with the hotel.

Great and relaxing place, every one was nice and helpful, highly recommended

Nice location and perfect base before driving over the Alps. Service marked down because plates were taken from our table when we had not finished eating....and we were asked to leave the restaurant early as they wanted to get the tables done - most strange as it was not that late. The Sommelier was brilliant, truly professional, and due to staff shortage had to run the bar as well as look after guests in the restaurant. Too many new staff here though - probably a seasonal thing, I hope. Ambience was good, and we may stay again for the drive back to the UK from Monaco as its perfectly positioned.

Location and it’s grand style Access to baths Peaceful

Beautiful and Comfortable Rooms with excellent customer service. Would highly recommended staying here!

On arrival we pulled up at the front of the hotel and were a little surprised that for a 5 star hotel there was nobody to help with bags or directions for parking. Check in took ages though the sweets and drinks available were a nice touch. We stayed in a suite which was lovely and some of the little touches were great; blankets and a little bottle of liqueur left in the room for sunset was particularly thoughtful. The spa itself is truly spectacular and well worth a visit, one of the best spas I think I’ve ever visited but not sure it’s worth staying at the hotel. Dinner was disappointing but the sommelier was very well informed and the wine list was expansive. Cocktails in the bar were okay and the canapés were great, wish we’d just done this rather than booking in for dinner. Overall I would say the spa is incredible but the hotel is overpriced, for a 5 star the service was pretty awful and the food decidedly average. I would suggest spending the day at the spa, maybe do drinks in the bar afterwards but not worth staying the night.

Room 402 was very small. I was a solo traveler. I guess they give the worst rooms to solo guests

Hotel is good, but, unfortunately we got a really small room. The internal SPA is really amazing and the breakfast very good as well