Overall Ratings & Reviews Mystic River Resort

Staff really made the whole difference for this experience. Everyone was so kind and helpful and went out of their way to make my time in Cayo the best possible. When an injury made my original plans impossible, they were ready with suggestions tor excursions and tours. I can’t wait to come back.

We had a wonderful stay at Mystic River! It's a beautiful resort! The staff are all so amazing! They are so kind and helpful! The food was delicious and the room was comfortable and so nice. My husband and I have nothing but raves for this resort! You will not be disappointed! The tour guides are super knowledgeable, friendly and gave us a great experience.

If I could give 6 stars I would. From the moment we arrived and even before our arrival the staff was proactive and attentive. It was my husbands birthday and they decorated the room and had a table in the restaurant decorated for us with a cake. My mother in law stayed with us and they converted the living room sofa to a bed. The food was great with cheese made on property abd vegetables from their own garden. You truly feel like you are staying in a jungle oasis. We will definitely be back.

Beautiful property, loved the serenity of the surroundings, friendly staff and excellent service at restaurant/bar, loved it!

My family just had a fantastic trip to Mystic River Resort. We enjoyed the property, the canoes, hiking trails, excursions and the pool. The property is well-maintained and the service is excellent. Every one was so helpful and nice. We will be back!

The property is a rough drive to get to after the highway. Once there it was everything we had hoped for and more. Very organized and well thought out. Quiet and peaceful. Never left wanting anything day or night.

Quiet and pieceful. Very friendly staff and very helpful. Staff went above and beyond to make stay more enjoyable.

Beautiful location in the jungle. They are quick to help with arranging any adventures you’re interested in and offer transport when you need it.

The relaxing sounds of the jungle were interrupted by the whining cries of the children next door. Due to the open air concept we could hear every whimper and wail. Other than those jolts back to reality our visit was heavenly and relaxing. We loved seeing the fruit trees and garden and enjoyed a float down the river in the provided kayaks. How delightful to wake up to coffee outside our room everyday.

The property was well kept and serene. The rooms were extremely clean and decorated with fresh flowers upon arrival (very nice touch). The body scrub and soaps provided gave a spa-like feeling to the experience. The splash pool with fountain feature was very nice to enjoy on the warm afternoons. Being on the deck overlooking the river and wildlife from water with a cocktail was a daily ritual while we were there. Only downside is the lack of air-conditioning, which did not bother us the first 2 nights, but our final night there was no breeze to speak of, it was hot and stagnant in our room which made it difficult to get a good night's rest. In addition, I think every room should be provided a small cooler for ice. The staff at the bar was kind enough to offer one up to us our first day, which we had refilled whenever we went there or when we went to the restaurant. However, if that would have not been offered up to us day 1 by the kind bartender, we would have had to run back and forth from our cabin several times a day.

Mystic River is truly a gem. They treat each guest as family, and because of the small size, you can really get to know the staff. The guides for the excursions were fabulous - knowledgeable, safe, and friendly. The only thing to be aware of is the lack of A/C in the cabanas. Even with fans, it can be quite hot at night. But, we found it entirely worth it! It was a wonderful jungle adventure that my kids will remember forever.

Mystic River Resort is absolute beautiful. The room was perfect - we had a great river view and enough space for 3 people. The best part of the stay was th staff - they were beyond kind and so welcoming. I’d definitely stay again.

Birding was wonderful. Staff and food was great. Vey quiet, nice walking trails. Beautiful views.

The propery is beautiful - so many plants and flowers and birds. I loved that the room was its own building with a deck looking over the river and hearing and seeing the jungle birds and creatures. The morning coffee and snack basket at the door was a delight. We thoroughly enjoyed our facials at the yoga deck, the bird watching walk and the food and drinks! Everyone is kind, caring, responsive and helpful. The resort is very ecofriendly - growing food and herbs onsite, encouraging re-usable water bottles, making their own cheese. It felt good to be part of that! Thanks again for a fantastic stay. This was my second time there - hoping to continue the tradition!

I would return to M.R. The staff were fantastic and the grounds were lovely.

This was my first international trip with my two daughters (10 and 13 years old). At first, I was a little nervous, but once I arrived at Mystic River Resort, I realized this was probably the best decision I've ever made. From the start of our trip, the services and resort were amazing. Our flight arrived late (5:00PM) into BZE. It was a 2-hour drive to the resort, and upon arrival it was dark. I had no idea where to go. However, I was greeted (by name somehow) in the parking lot by 3 resort workers, who took our luggage and walked us to our room. The continental breakfast was delicious, my kids loved the chocolate chip pancakes, and all the fresh fruit while watching the birds eat the fruit set out for them. Dinner was quiet, peaceful and delicious. The fire was nice. My kids loved watching all the wildlife sightings at the resort. Leslie was an amazing, knowledgeable guide throughout our entire trip. We did a night hike and cave tube tour with him. He was an expert, and we were in good hands. My kids loved going on the adventures he had in store for them. All the activities/services offered through the resort were awesome! The complimentary morning birding session was amazing! At nighttime, we heard howler monkeys-very cool experience! All of the hotel staff was incredible. The pool was refreshing after a long day. The entire trip was incredible, and the resort was amazing. The country is beautiful. I didn't want to leave! We will be back very soon!

The property is absolutely beautiful, the staff was friendly and helpful and the tours we arranged and tour guides were amazing!

Beautiful, magical place. Super helpful arranging adventures. Wonderful food!

I will definitely stay here again! We stayed as a family of 4 with younger kids (5 and 7). All the staff were very friendly and helpful. Service was excellent. They were very helpful in booking adventures and making the experience kid friendly and memorable. I loved waking up to jungle noises, seeing beautiful birds and iguanas and being immersed in the jungle while also having the comforts of on site electricity and drinkable water. The food at the resort restaurant was also excellent.

This is an exceptional resort. We stayed in the Mahogany cabana and it exceeded our expectations. It backed the river and was so pretty. The restaurant overlooks the river and is beautiful. The goat cheese platter was one of my favorite items on the menu. They make their own cheese. Be sure to visit their farm. We toured the Mayan ruins and also did the river tubing tour. We had a great time!