Overall Ratings & Reviews Iberostar Selection Royal El Mansour

Everything was great

Staff extreamly unaccomadating and rude, food awful.

Finally a hotel that meets my expectations. Very clean, wonderful food and helpful staff. Thanks to all the staff working in the hotel and special thanks to Mr Chouchene, the assistant director.

I recently had the pleasure of staying at the Iberostar Hotel in Mahdia, and it exceeded all my expectations. From the moment I arrived, I was warmly welcomed by the friendly and professional staff, who made me feel at home. The rooms are spacious, clean, and beautifully decorated, offering a perfect blend of comfort and elegance. The bed was incredibly comfortable, and the view from my room was breathtaking – waking up to the sight of the sparkling sea was an unforgettable experience. The hotel’s amenities are top-notch. The pool area is stunning, with plenty of sunbeds and a lively atmosphere, perfect for relaxation. The beach, just a few steps away, is pristine and offers a serene setting to unwind. The all-inclusive dining was a highlight – a wide variety of delicious dishes, catering to all tastes, with fresh local ingredients and an international flair. What truly stood out to me was the level of service. The staff went above and beyond to ensure every aspect of my stay was perfect. Whether it was recommendations for activities, special requests at meals, or just a friendly chat, they made me feel valued and cared for throughout my stay. I highly recommend the Iberostar Hotel in Mahdia to anyone looking for a luxurious and relaxing getaway. I will definitely be returning for another stay!

The quality of the foods and services were not consistent with 5 star facility, serving margarine, while labeling it as butter, or all fruit juices made from powder (artificial ingredients) instead of real fruit, like other 5 star hotels. Not much accommodation for healthy eating or special dietary needs. It was way too crowded. The hotel grounds are too small for the number of guests, so in the pool and beach areas people were practically on top of each other.

The best hotel I have been to in years. Clean, comfortable, and friendly staff. Good for couples and for families with youth children.

The hotel is very clean, and the staff are friendly and helpful. There are plenty of dining options to suit all tastes. The hotel also offers nightly shows and features three large pools. If you visit, be sure to look for the heart-shaped trimmed trees. I loved my stay and will definitely return next year.

Nice

Old hotel, the facilities are old, the shower water is just too hard on people, hurts a lot, far away from a 5 star hotel

Amazing hotel and staff very friendly, the food and buffet were excellent. Highly recommend

I would like to thank the entire hotel team for their warm hopitslality and kindness to all guests. I especially mention Ms Amel . It is really a wonderful hotel, above excellent services. An extraordinary staff, a warm and loving place that feels like home .big big thanks for the wonderful stay

V

Excellent hôtel.

Excellent service excellent stuff very friendly

This my second time visiting iberostar colection the first with kantaoui bay it was awesome and the second in royal al mansour was even better, i would like to thanks and appreciate the whole team specially the animation team from team leader Aladin and the star camp to the rest members luka maxi mario khalid mimi goufi ...

Service degraded drastically. This is my second time in this hotel. From the first visit to the second, a huge difference. And the difference touches the check-in time till the check-out. Here is why : - As a Hotels.com Gold member, I have the right for early check-in if there is availability and guaranteed late check-out. I got neither the first nor the second perk. - The welcome in the reception is cold and not appropriate for a 5 stars hotel. - We did not find a spot for our car in the parking lot. - There are missing amenities in the room like shower gel and water boiler machine. - Restaurant food quality degraded. We were 8 in the hotel. 3 of us including me had diarrhea. - Restaurant servers are not attentive to clients requests. They do not smile and some of them are even rude. I asked their chief for a water boiler machine, he promised to send one to my room. Got nothing. Compared to Iberostar Kuriat Palace in Sousse where we got Gold member perks in check-in and check-out time and where we got a very warm welcome, the Iberostar Royal Elmansour is not a "Very Good" hotel anymore. I dont recommend for people who are attentive to details. I'll definetly go back to Sousse but I'll think twice before returning to Royal El Mansour Hotel. Special thanks, though, to Fares, the lifeguard guy, who is one of the best employees in the hotel. Always available and very hardworking.

I wouldn't say the best hotel, but still acceptable, i didn't like how rude the staff was in there

No VIP Gold treatment. Food was average. For the room and the view, judge yourself :(

Tout est parfait jusqu’à le moment de départ!! La dame qui travaille à la réception c’était pas aimable lors de notre check out😠appart ça tout est parfait!!

The Best hotel and the stay ever I want to thank everyone I had an amazing 8 nights