SpringHill Suites Philadelphia Airport Ridley Park

Explore SpringHill Suites Philadelphia Airport Ridley Park
8.8
Very Good
From 936 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

8.4

Service and Facilites

9.0

Traveler Reviews SpringHill Suites Philadelphia Airport Ridley Park

Number of reviews per page
20
40
Top reviews
Lynette
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Uber eats was convenient as well as a variety of restaurants.
Raihanah
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The toilet was unable to fully flush at one time.
Maritza
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent place to stay with family and for transportation to the airport.
Nicole
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable and quiet!! No complaints
Ernesto
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel and great location
Stacy
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was pretty good for the cost. I would likely stay again. The room was clean, except I did notice soap scum stains in the bottom of the shower. I wished we had a bathtub. The room was spacious. The bed was comfy. They let us check in a few mins early and gave us late check out. The staff was really pleasant! We went down to the lobby for snacks a couple times. Overall, a great stay!
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Robert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

As we passed through it worked for quick overnight.
Dana
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was clean and the staff was nice.
Bill
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Overnight stay for a futbol game at the Linc
Divya
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall good experience. Nice pool area and sitting lounge.
Jenna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was great and fast
Tim
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We were woken up by deafening fire alarm shortly after midnight due to a microwave fire on 3rd floor. The response was beyond unacceptable. The entire hotel was unsure if this was a false alarm or if there was truly a fire. The entire hotel evacuated into the rain for close to 2 hours and we lost 4 hours of sleep. The only info we got was from the Fire Marshall. The front desk clerk was in over her head and provided no help. At checkout the next day, it would have been hard for the staff to act like they cared less. No manager to apologize. No remedy of the situation. No offer to make it better. Genuinely shocking how poor it was handled. The guests checking out in front of us received the same cold treatment and judging from other reviews coming in, everyone got the same frustration. I’ve stayed here several times. Hotel was my go to spot when coming in for a Phillies game last several years. Can’t see myself staying again due to how little this place cares about their guests. Would really appreciate a manager reaching out, but I’m sure that won’t happen due to how awful they’ve handled this whole situation. Will be contacting corporate to see if Marriott policy is to treat guests horribly and ignore them when they lose half a nights sleep and to let them know how horribly run this location is.
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Dionne
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location & clean. Owner was responsive to emails. Would stay here again.
Christina
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What a great experience. After having a flight cancelled I found myself at the SpringHill suites. Tired and frustrated, I was met with kindness, and a great welcome from Freddie at the front desk. Check in was quick and painless. Additionally, both shuttle drivers I met were extremely kind, especially Quinn. Would highly suggest this hotel to others who may find themselves in the Philadelphia area!
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Kathleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

So convenient to the Lincoln Financial Center
Lance
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall the stay was very good. The place was clean. The staff was friendly and helpful. The amenities were good. The one issue we had was a strangle policy I had never encountered at a hotel before. We were there for 2 nights. After the first night (2nd day there) we came back to our hotel room late in the afternoon and found out that our room was not cleaned. I asked front desk about having our room cleaned (fresh towels, trash emptied, etc) and they told me it is the hotel policy not to clean or come into the room to refresh until after we leave. Usually hotels offer to clean or refresh and the occupant can either accept or deny. They wouldn't even offer it. I had to get clean towels from them and throw the used towels, etc., into the hallway. Not very user friendly or not a good customer service policy.
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Kristi
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We flew in really late and checked in after 1 am. The staff was friendly and the room was fantastic. The space was nice and large and we felt like we had plenty of space. The beds were so soft and comfortable, we slept amazing!
Vickie
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We were early for check in and they said it would be a minute. We had 3 kids with us so we unloaded the car and waited (2-1/2hours) while I saw other people checking in, I went and ask 3 times and they replied in a minute. The last clerk I talked to said we are waiting for a walk in showers for you. I said I don’t recall asking for that and if that is the problem we don’t need one. No one said that was the issue. I don’t recall asking for that. If they would have just communicated that in the first place I would not have been so upset. That night we went down to get snacks, we stood there at least 20 minutes waiting for someone to acknowledge us, 2 clerks were waiting on a couple with problems with check in. Well one could have excused themselves for a minute and just write our stuff down, well we ends up putting the stuff back and going elsewhere. Went down to bar for a drink after a long day, kids went to pool, there was no wine available and the pool was a little cloudy. I always stay at sleep inn and suites and have never encounters this type of service. I can’t tell you how disappointed I was.
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Heather
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy and quick check in. Friendly staff!
Adel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good and clean rooms Just the breakfast could be better
Number of reviews per page
20
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