Overall Ratings & Reviews Hotel Melilla Puerto, Affiliated by Meliá

Excellent Staff. Great place.

Good hotel within walking distance of pretty much everything. Comfy bed, clean rooms, friendly staff and pleasant atmosphere.

Superb location, polite and courteous staff, the room is cleaned thoroughly every day, the cleaning lady who cleaned the room 423 up to the 8th of August did a wonderful job, the lady with glasses in the reception was very helpful. I will definitely come back again.

el aire acondicionado no funciono y cuando nos comunicamos a recepción no nos dieron ninguna alternativa “abran las ventanas” y el calor no nos dejo dormir

The staff was awesome and attentive to all your needs and very friendly

Great location. Great hotel. Nice and clean.

Very nice room with nice view of the sea. Only marked down as room was advertised as 4 beds (including queen bed), but room had 2 single beds (1 double bed).

Great location and very walkable. Room was large and bedding was comfy but I was disappointed by the room amenities, not enough toiletries ( had to ask for shower gel), no hotel information (not even a number to call front desk). Also the bathroom in the room and the hallway had a bad smell. The coffee shop, restaurant and terrace closed very early and you had no other option to get a drink or even a cup of tea. The staff was nice but I would not rate this as a 4 star hotel.

Bonne adresse

Restaurant is excellent.

Really beautiful hotel, great food, very clean and staff were friendly and attentive.

Hotel is ran down and needs cleaning, fixing, get rid of mold and mildew in bathrooms, fixing the uplifted fake hardwood ... very bad condition.

Accommodation choices in Melilla are limited. The Tryp is in a good location. It is an old hotel that has been updated. The beds are comfortable. The restaurants are good and most of the wait staff very friendly. In overall feel, it comes across as a little cold. English TV viewing is almost non-existent. This is the only place I have every been where they charge you 3 Euro/day to use the in-room safe. Isn't it to their benefit that guests use the safe? Overall, I felt that it was very overpriced but I also wasn't able to find a comparable alternative.

A lot of money has been spent in the communal areas but the rooms are very dated. In our room the net curtains were dirty, the mattress very uncomfortable and there was not even a picture on the wall, just a very ill placed half mirror. The bathroom bath was full of painted over scratches, the door surround was all smashed at the bottom and the magnifying mirror was rusted and unusable as flopping on its stand. We had three wardrobes which I thought was excessive but good but there was only 6 coat hangers in one of them. The staff have just got no clue. I called in advanced to book for NY s eve dinner and they said they were full which was fine but they said they'd try to fit us in anyway or to find somewhere else for us. When we got there, no one had a clue. We asked again and the lady at reception said they'd ask management the following morning. The following morning there was another member of staff at reception and he had no idea what we were talking about so, exasperated, we just left it. The rest of the staff are not friendly at all. It is very noisy outside because we believe of a karaoke place which goes on until 2 am. As the seals of the double glazing are half missing you could hear everything. The one good point was the breakfast which was absolutely fantastic.

hotel located close to all tourist areas, good view of the sea watched the ferry departing and arriving. Cleaners did a great job and greeted us with a smile, not many spoke English but were extremely courteous at all times.

Nico hotel clase to The Beach and Town and to The parc

There was mold around the walls in the bathroom

Very good stay. The breakfast buffet was robust and full of options. Wifi is good. Can walk to beach and sights. The only con was warm food ran a little cold on the breakfast buffet during my stay.

Great hotel in Melilla. Location is perfect! Definitely the place to stay when you are in Melilla.

We always stay at the TRYP Melilla Puerto Hotel when we go to melilla for the weekend. We love it. Customer service is great and so is the location.