6.8
Pleasant
From 22 reviews
Cleanliness

7.4

Room Comfort

7.6

Location

7.6

Service and Facilites

7.4

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Traveler Reviews Hotel Surya International

Number of reviews per page
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40
Top reviews
Roslyn
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

I liked the restaurant upstairs. Breakfast served dail and dinner to order. The staff were very friendly and helpful. Small fridge services available which meant you didn’t have to go and buy snacks. Water provided as well. Close to metro.
Sam
icon-Leisure
Leisure
4.0
/10
Reviewed 276 week(s) ago

Expedia Group verified review

Either Expedia failed to pay the property, or the property falsely claimed to have not received payment and double charged me. In either case I had to pay twice for a mediocre room.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Convenient location but noisy and too much traffic around.
Amanda
icon-Leisure
Leisure
2.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

When I arrived, there was building work going on. This went on all during the night. In the morning I went down for breakfast to be told the hotel didn’t have a kitchen anymore. When I looked up the stairwell, the hotel apparently didn’t seem to have a roof either!!! This is what they were working on - fitting new roof and kitchen. The room itself was awful - no window and a filthy shower that worked sometimes. NEVER AGAIN!
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Verified traveler
8.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

Staff very helpful Rooms tend to be noisy
Verified traveler
8.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Not bad hotel. Good value for money. Recommend the Punjabi sweet centre for breakfast nearby.
Wendy
6.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

We had an issue where we had a confirmed & paid for room thru Expedia. The hotel apparently hadnt had a voucher sent to them by Expedia. Surya International Hotel tried to palm the problem to us, expecting us to prove our booking (we had our confirmed paperwork) it took a good hour of 'discussion' to get the problem sorted. Some front desk staff need a lesson in politness! Some rooms are quite dingy & run down. Others have been refurbed. Im not sure whether all rooms will eventually be updated. Otherwise the location is OK.
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pedro
10.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

Great location and very nice room
Trinie
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

The hotel room and bathroom are very nice and everything works. The only drawback is you have to phone and tell them you want hot water. They connect you to the boiler. The breakfast is very good with juice, fruit, cereal, toast, eggs, Indian food, coffee and tea. The area is good and close to the metro. Just walk up about 5 blocks, past Punjab Sweet a big popluar restaurant, and when you see a big red SRI sign, turn left and walk another 2 blocks. This hotel is good value for the money!
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Verified traveler
8.0
/10
Reviewed 542 week(s) ago

Expedia Group verified review

I stayed in this hotel for a few times. The staff is very helpful and polite. It is right in the Karol Bagh shopping centre. I tried different hotels before, but it is one of the best and safest hotel around that area. Love to stay here again.
radha
8.0
/10
Reviewed 571 week(s) ago

Expedia Group verified review

ok so this is no waldorf or jw marriott, but if you want to stay in the middle of the market at Karol Bagh, this is one to keep on your short list. The location is great. the staff is pleasant and welcoming. Very helpful. The rooms are clean, cleaner than my last visit one year ago. The free breakfast is a limited menu, but tasty. The room rates are reasonable. The internet works well in the rooms.
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RUSS
4.0
/10
Reviewed 600 week(s) ago

Expedia Group verified review

SUPER DELUXE ROOM NOT AS SHOWN ON INTERNET.SAME AS ROOM AMMENITIES. INJURED AND CUT LEGS ON BED ENDS 4 TIMES DURING 3 DAY STAY.(MINE 3 TIMES,WIFE ONCE) VERY SHARP.COMPLAINED BITTERLY TO STAFF.MANAGER AWAY FOR 3 DAYS. TO MANY MEALS NOT AVAILABLE THAT WERE ON RESTUARANT MENU. BATH TOWELS LIKE CARDBOARD. GOT TO RING RECEPTION AFTER 6 pm FOR HOT WATER AND THEN WAIT 10 MINUTES. NO WINDOWS.CITY VIEWS FROM ROOF. NO KITCHEN AS LISTED,PLUS LOTS MORE NOT IN ROOM. DEFINITELY NOTHING LIKE AS INDICATED ON .
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Ganesan
2.0
/10
Reviewed 614 week(s) ago

Hotels.com verified review

A bad choice.
pr krishnan
8.0
/10
Reviewed 625 week(s) ago

Hotels.com verified review

great location for shopping, but they put me in a downgraded room their excuse was that they did not have the room grade I had paid for available when I checked in. the hotel is clean and well maintained.
Eric
4.0
/10
Reviewed 631 week(s) ago

Hotels.com verified review

I stayed up on the 4th floor, which is near the restaraunt (which includes a small outdoor seating area), and had a corner room. Unfortunately, there was no view from the (very small) window, which was positioned over the fridge. The A/C worked fine, as did the ceiling fan. The bathroom was very unappealing - the tile was green with mold spots, and there was mold/mildew all over the ceiling & the back of the door. The shower was very poor - almost no water pressure at all, and the water I did get was cold.
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Verified traveler
6.0
/10
Reviewed 645 week(s) ago

Hotels.com verified review

o.k. but noisy enviroment and back rooms with only one small window. Breakfast, service and management good. However, you will participate in all hotel activites due to low door and wall isolation.
Verified traveler
10.0
/10
Reviewed 680 week(s) ago

Hotels.com verified review

This hotel was one of the best hotel we stayed in Karolbagh area. I will definitely recommend it to my friends.
Verified traveler
8.0
/10
Reviewed 683 week(s) ago

Hotels.com verified review

I found that this hotel was absolutely fine for a budget location..
Halvor
8.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Fin beliggenhet med kort veg til metro for å komme rundt i byen. Men det er mer gøy å kjøre tuk- tuk, ble mye av det :)
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