Overall Ratings & Reviews Hotel Villa Toskana

J’aurais voulu que soit indiqué le prix du petit déjeuner (24€/pers) que j’ai trouvé vraiment exorbitant par rapport à ce qui nous était proposé. Nous aurions également aimé un accueil en français car la France n’est pas loin (1h15 de chez vous !) et quand vous êtes à Strasbourg, tout le monde fait un effort pour vous accueillir en allemand… Votre hôtesse d’accueil dont le premier métier est de connaître les langues (au moins l’anglais et le français dans cette région !) était quasi -incompréhensible en anglais et ne parlait pas un mot de français. Foutaise ! Pour finir, la photo de la chambre n’avait rien à voir avec celle qui nous a été attribuée (décoration passée de mode voire ringarde)

We love this place. And we will go back as we find it fantastic

really nice, quiet and very good value.

We switched to this hotel last minute for a 4 night stay at the end of a busy 2 week vacation because it was just on the outskirts of Heidelberg and the property looked very nice and relaxing based on the pictures and description. The hotel was in an area with some sort of warehouses and such, certainly not very attractive or appealing. It did state that the pool was closed for renovations but the spa and sauna area was open. Our room was fine except for the noisy air conditioning. We switched rooms after 1 night and that was better. Our view was the hoarding and scaffolding of the pool construction, so we couldn’t enjoy that. Went to the sauna area in the basement, one of the saunas was out of service and the others were too bright. There was a convention next door and you could hear them cheering and carrying on from the sauna, we left. Breakfast was a short walk to the grocery store bakery since we were not about to pay 24 euros per person for breakfast. We spent a total of 58 euros for 4 days of breakfast that would have cost us 192 euros at the hotel. The parking lot seemed to always be full but we never saw anyone walking around the grounds or hanging out in the bar area. We went to their restaurant for 1 dinner, and again there were only a few tables of guests. The only place that definitely was busy was the Vin Villa wine bar, but I’m thinking that was probably the convention crowd since they seem to know each other. Ok for 1 night, but not more.

The staff was rude and didn't want to be at work. We arrived at the hotel late Friday afternoon for a one night stay. The photos online are deceiving. The hotel in reality is much smaller and right in the middle of the city. Not a nice area of the Leimen. DIFFICULT PARKING! The room we were given didn't have any air-conditioning and the small fan in the corner didn't work without a remote. The remote was missing so we asked the front desk for the remote and the staff informed us that we needed to pay an upgrade to use the fan! We went to dinner which was a buffet and okay. The wait staff and bartender were just as rude as the rest of the staff but the food was okay. Once we got to the room, it was even hotter than before. I went back to the reception and the only kind employee in the entire hotel, Annabelle, helped me, and moved my mom (almost 90) and I to another room with air-conditioning at no charge! Breakfast was a buffet and also okay. No staff greeted us or offered to help. Villa Toskana is a disappointment. Stay elsewhere!

This is a strange hotel! Although the advertising shows that it is in the country, it actually is in the middle of a light industrial area (including a large cement plant). The layout is chaotic (everyone got lost all the time). It is not a good fit for a single or couple or family traveling (it is set up and makes its money on large conferences): the normal menu dinner service was replaced with a buffet; and we were constantly overrun by loud conference delegates and their need to smoke everywhere. If you want air-conditioning, then you need to pay for one of the more expensive rooms. If you want the spa, then you can only use it for limited times in the afternoon. If you want to park you have to scramble for a place in the surrounding neighborhood. Rumor has it that the hotel started as a place for the business visitors for the nearby computing giant SAP, but since SAP built their own hotel, this one has had to go down market to get business from hardware store product companies and hair stylists. On the positive side: the breakfast buffet was excellent (!), and this is the only place that anyone would want to stay in this town (Leimen) which is a run-down dump. I wish I could be more positive.

Our apartment was lovely and spacious. We rented an apartment because we had to prepare food for a professional athlete, but the stove never worked. I went to the front desk multiple times to ask someone to fix it and they never did. They finally brought a microwave the last night we were there. Everyone at the front desk was very nice but the stove issue was bothersome. The restaurant was excellent, but an athlete requires certain foods before a race so that was not always an option. The entire hotel was very clean and well-kept.

Very industrial neighborhood with a cement plant next door. We were put in a satellite building, parking was extremely limited. There was one choice for food, a pricey dinner buffet. We walked a few blocks to a very friendly bar which had just what we wanted, but we wouldn't have done that after dark. Expensive breakfast.

Overall good experience with the hotel. Got offered choice of cleaning room daily or less frequently. Kettle or coffee facility in the room would be a good addition.

Good hotel. I really like the idea and the ambiance. Location is ok. Restaurant was ok too. A bit pricey considering all they have on Friday and Saturday nights is buffet style eating. I don't think those meals were worth the cost. I did go to the Toskana Kosmetik institute for a massage but that was a process as well. Not easy to coordinate and can't be coordinated through the front desk.

Very close to Heidelberg so not a problem at all in terms of distance after spending a full day sightseeing in Heidelberg. Nice and clean room and quiet neighbourhood. However I would wish there could be more choices of restaurants.

We want to use next time. The facilities were particularly good.

The property is very clean, well mantained, the rooms are cozy.

I went for a large work meeting. I arrived to find sprawling property with multiple buildings and gardens between. The reception area was intimate, not like a large hotel chain lobby. I found my room to be beyond my expectations: large, modern, comfortable, with a big balcony, and a grattis mini bar. The service was great throughout my stay from reception to bartenders to servers to meeting support staff.

Great and friendly staff. Solve a lot of issues for us.

The place is in a off the beat area , it has lots of grocery stores very close by . The property is nice and clean . They accidentally upgraded us to a two bedroom suite , if you can afford it you should do it . They were beautiful and very large with washer and dryer in unit . The kitchen was not week stoked with items needed . The housekeeping kept coming in the unit . At one point they unlocked the door and two idiots were standing there asking me if I knew where some room number they were looking for . We both did not speak the same language and I had to say please leave , since they didn’t get the picture . Nice place lots of people working there but if there is any issues nobody has authority to make a decision without calling someone that’s not on the property . would say the housekeeping does a good job cleaning but nobody trained them past that . It’s weird because it’s a large property and lots of money invested but lacks uniformity.

It’s beautiful, it was more like a bunch of apartments. They did not have a fridge though for my sons bottle to stay cool, however, they directed me to the bar to get a huge bag of ice, lol...it worked though. They were all very pleasant to speak to, always upbeat. I loved the customer service, I will definitely be going back!

Excellent stay, for a good price. I’ve stayed in and around Leimen many times but this is the only hotel I return too.

Lovely hotel. Did not get to take advantage of the bar/lounge but it looked classy. The hotel was quite accommodating with one room and three adults. In all a pleasant stay.

Excellent quiet location