Overall Ratings & Reviews Grand Hotel Ortigia Siracusa

What a beautiful property transporting you back in time. Excellent hotel staff kindly arranged a breakfast box to go as we were leaving early. We did not even ask for it. How generous and kind. We shall return.

Having the rooms on two floors is cery inconvenient. It was supposed to be an upgrade but seemed more like a downgrade

This is such a lovely hotel! Do not hesitate a stay here. Well located…no complaints whatsoever!

A lovely place, with fantastic staff, very polite and helpful.

Wonderful hotel in great location with large room, rooftop dining/bar and easy parking! We will return!

Location, location, location! Great location, many Americans staying here end of June, not why we booked, still very Italian hotel. Reception staff are professional and kind, upgraded one of our two triple rooms but we had booked sea view rooms and we did not receive this, we let it slide without mentioning. Breakfast was above average and the servers were outstanding, lovely view and fresh food, good coffee. We had drinks at the roof top bar one evening, great service but over priced drinks, paying for the view, expensive spritz is too much. The spa was wonderful, we had booked three Acqua express treatments and we thoroughly enjoyed the experience, very professional service in a charming venue, don’t miss the small museum next to the spa room with Ancient Greek ruins! Parking was the best, right across the street from the hotel, safe and easy, 15€ per day was economical for Ortigia. Our only mention is the bathroom had mold on the marble walls, just a small bit but I am allergic, though we kept the door closed and it was ok. The nightly cookie service was a treat, so try the almond bites! We will stay here again!

Breakfast was outstanding as was the property. Staff was very attentive and helpful. The view every morning on the roof top while eating breakfast was wonderful. Would absolutely stay there again. There was a safe in the room.

The staff was very helpful with all our needs. The food and views from the hotel roof were outstanding. Everyone was very friendly as well. However, the steps into the hotel were a challange for me as I have mobility issues. At least there were hand rails.

This is not a 5 star hotel. Since you walk in no one helps you with the bags, there is no hospitality and people are extremely rude and not helpful. The rooms smell like an old perfume store and it’s extremely noisy. Don’t make the same mistake i made! There are better options

The property was impeccable and the staff went out of their way to make sure we were comfortable and enjoying our stay.

The hotel is immaculate with very friendly service. Being able to park the car across the street is an extra bonus. The location can’t be beat. You’re a two minute walk from the best parts of Ortigia. The rooms are spacious. We loved our stay.

The air conditioner is broken. The room is hot as hell. This should not happened in a 5 star hotel. Worst experience ever!

Service was absolute excellent. Each member of the staff went out of their way to be helpful. Included breakfast was abundant. View from balcony restaurant was really beautiful.

Superb service! Fantastic breakfast. Room was ok.

Great location and staff. Food excellent at La Terasse and at breakfast.

Right on the ocean near the ocean promenade.

It is like stepping on to the titanic. It has oldish furniture etc but it was safe, quiet and the staff were lovely. Recommend staying there Greta location.

Lovely hotel at the north western tip of Ortigia. The whole island is easily walkable and it only yook us 20 minutes ir so to walk to the archealogical park on the mainland. The staff at the hotel were all very polite, friendly and really helpful especially with our airport transfer at 4.30 am! They even packed us a fantastic breakfast to take with us. Would definitely stay with them again should we return to Sicily.

The location is very good and the service is wonderful.

The hotel was in great condition and the staff was attentive. The room was nice but a bit small. Great location . Excellent restaurant