Overall Ratings & Reviews Tower Club at lebua

ตั้งแต่เดินเข้ามาภายในโรงแรม ก็มีกลิ่นหอมๆไปทั่วโรงแรมเลยค่ะ ไม่เว้นแม้กระทั้งอยู่ในลิฟต์เลยนะคะ (ทั้งที่เราใส่แมสถึง 2 ชั้นก็ยังได้กลิ่นความหอมมากๆอยู่) มีพนง. คอยดูแลและให้บริการเยอะในทุกภาคส่วน มีพนง.ที่เป็นต่างชาติเยอะเหมือนกัน พนง.ยิ้มแย้ม ทักทาย ให้บริการได้ดี ยินดีและเต็มใจให้บริการกันทุกฝ่าย ห้องพักสะอาด กว้างขวาง เตียงขนาดใหญ่ มี Amenities ให้อย่างครบครัน และใช้ของ Brand Balmain ของฝรั่งเศสด้วยค่ะ อาหารเช้ามีให้เลือกทานได้หลากหลาย ทั้งแบบอาหารไทย แบบนานาชาติ อาหารอร่อย ปล.น้องๆพนง.น่ารักและบริการดีกันทุกท่านจริงๆนะคะ ประทับใจมากค่ะ ถ้ามีโอกาสก็จะกลับมาพักอีกค่ะ 🥰❤

The check in process took too long. There were no special guide or offer of the hotel bars like when we visited here previously. The staff contacted us via e-mail and said that he will prepare special thing for celebrating our anniversary, but nothing prepared so we had to asked for it with a staff at the hotel on the other day. So disappointed.

This hotel is very good. on the latest visit I notice a increase in the number of arabic guests who are not always the most plesant to other guests and staff. This took the edge of our visit at Lebua. The hotel also needs to address the situation with lifts. With the public also using the hotel lifts to get to restaurants and bars on the top of the hotel, it is comon to wait 20 minutes in non air conditioned area for a lift back to your room. This is not expected at a 5 star hotel. The breakfast has a huge variety, possibly to much variety. The problem is, its all cold. Food that is ment to be hot is in a stainless steel dish with a candle under it. So it is not at all hot. This was the same with the food in the club lounge, nothing was served hot. The staff are very polite and helpful as always.

This is a gift for a friend’s wedding. The couple love their stay there. Only one disappointing thing is though mentioned in the note to the hotel that this is for their honeymoon, hotel didn’t arrange any surprise for them

Lebua have changed a lots for the food at the lounge not same like before, they don’t have fresh orange juice anymore no good food, we won’t go back there again.

Very good, clean hotel, friendly staff

The club lounge is open from 6 A.M - 6 P.M, so doesn't include early evening cocktails and canapes that is standard in most club lounges. Instead, Lebua offers lunch (noon - 3 pm) followed by High Tea (3 pm-6 pm) buffets, with a very generous alcoholic drinks offering served throughout. The staff never allowed anyone's glass to empty without going over to offer more to drink. The breakfast was great, served from 6 A.M. right through to 11 A.M, either in the main breakfast restaurant or in the club lounge. Another nice touch about breakfast, that suited my personal tastes, was that tea and coffee were served in flasks. My tea was still piping hot even when I poured it after 30 minutes. The lounge was busy and the staff rushed off their feet during the prolonged afternoon session. The lounge felt very 'busy', too, with people constantly traipsing past going to the buffet counters. It felt dark and cramped, with everything in dark brown tones. I think the timings of the lounge work quite well. It gives check-in staff the option of ferrying people into the lounge for lunch if the 'suites' aren't ready, and it meant the other restaurants at the dome weren't competing with the lounge for custom during peak evening times. Staff always referred to the room as 'your suite'. I'm sure they are briefed to say 'suite' rather than 'room'. Housekeeping and staff attentiveness generally were excellent. The suite was nice. The reception area doesn't have windows. However the bedroom had excellent views. You can ask housekeeping to unlock the balcony door. The complimentary mini bar, bathroom, teas counter were very generously stocked. The hotel generally was busy, often with fairly lengthy waits for the lifts, which don't display the current floor the lifts are on from the outside, so you are never quite sure when the lift is going to arrive. The lobby is small. The swimming pool didn't get any sun after mid-morning, and most of the sun loungers are all in a fairly cramped area. Overall, my deal was amazing value for money. I will definitely stay again, although I'm not sure when as there are many other hotels in Bangkok that I also like. I often choose a hotel based on fitness and sports facilities, as well as location. I don't always consider F&B and club lounges as important when deciding where to stay. You are spoilt for choice in Bangkok for hotels and residences of all classes, and there are many that also have suites with views.

The room 5204 has a broken shower head which could be dangerous.