I stayed three nights at The Langham, Xintiandi (booked 2 rooms for me, husband, and kids) and had a very pleasant experience. The room was spacious, comfortable, and well-maintained, providing a relaxing stay after a long day out. The staff were consistently helpful, attentive, and professional. The location is truly superb—right in the heart of Xintiandi, surrounded by excellent cafés, restaurants, and high-end stores, making it very convenient to explore the area on foot. I would gladly stay here again.

One of the best location hotels in Shanghai... Just one step ahead to the mall and resto, bar... I like it...

The room is spacious, and the view is city. The location is close to the hype place. The food tastes ordinary. Service is no. 1, their service is really good from the first day. It's just that their staff can't speak English well enough

The rooms are immaculate.water bottled and plenty. Toilets are sophisticated