Overall Ratings & Reviews Heythrop Park Hotel - Adults Only

Hotel is very large, don’t like having 2 entertainment areas and late lounge is badly set out unable to accommodate everyone and restricted viewing, Room had cobwebs around window which took 2 visits to remove and they will keep moving furniture back to where they want it. Craig Charles was disappointing.

Aside from check-in being a bit of a sham and WiFi not being quite as good as advertised, nothing really to fault about Heythrop. Beautiful building in an idyllic location. Beautifully maintained, inside and out. We had a ‘basic’ room I guess, but even this was fabulous. Super comfy beds, great shower, lovely view. Super relaxing. Was hesitant about the entertainment initially but far exceeded expectations. Excellent vocalists, slick performances, and the most incredible Magician on our second night. Food was varied and top quality. Ate in both the buffet style and served restaurants. Very impressed with both. Very high staff/customer ratio, all very friendly and attentive. Our first time here, and not our last.

Absolutely awful. Poor customer service. They never pick up the phone. Flies and used towels in our room! Disgusting.

Water cut off to room for 2 days. At checking in on time, had to wait 2 hrs room. Spa out of use because of water issue! Still waiting 1 month later for the manager to respond to my calls. At check out was informed that a manager would contact us.

Anniversary weekend three night trip . We were pleasantly surprised. Beautiful hotel in extensive grounds . Food choice really good quality and portion size . Entertainment provided . Spa great too . First Warners trip . Really impressed!

Amazing place with very helpful staff. No hesitation in staying at the Heythrop again. Not sure about Expedia VIP access?

This is a large sprawling complex not easily navigable for a disabled person?

Excellent relaxing stay, with great staff and, entertainment and very good food.

Lovely Warners Country Hotel

Excellent value.

We had an excellent 4 nights in a standard room in the south wing. The staff are all very friendly, as are the guests. It’s a Warner hotel, so there is plenty to do. But the grounds are so expansive and beautiful, you could while away many hours just wandering about, as we did. The pool/sauna/steam room/jacuzzi isn’t very large, but we had no issues accessing it and at no time did it feel crowded.

Variety of restaurants, activities included in price we paid room/ food. Character of old Manor Houses, decor , billiards and games rooms. Staff friendly hard working, especially in the restaurant and bar areas. Reception team helpful and polite. Spa area had a good outdoor jacuzzi /sauna only two area used . Changing area nice good showers , hair dryers, towels were included in the facilities. Room we had had been renovated well but the sliding bathroom was a bit hit and miss on an odd roller system.

Meet all our needs

We booked this hotel for 2 nights b/b we knew it was a Warner hotel but didn’t realise it had the Warner break experience every weekend. What a pleasant surprise. We had so much fun. The breakfast and dinner are really good. The rooms are nice not massive but efficient The bed was really comfortable! The pool etc was quite far away in fact we drove there in our car. It’s on the grounds but they were refurbishing the north wing so I suppose you usually walk through the hotel. The drinks are expensive but you have to expect that. For us it was all a lot to take in at first as you eat in different places for breakfast and dinner. Which means you have to use stairs as the lifts don’t take you to them. So not good if you’re infirm. It’s a funny set up as we was on the second floor but you had to press ground floor in the lift to get to it As you come in on minus 2 but once you get your bearings it’s fine. Overall we had a great weekend and the grounds and hotel are beautiful. We would definitely stay again.

Staff were useless, bed linen was dirty, food was mediocre, entertainment was dull and the demographic was mostly over 70! Saving grace was that the spa was lovely

Poor communication between hotels.com and Warners. Couldn't get hold of the hotel to book dinners. No reply to emails, phone or chat line couldn't deal with requests. Reception check in was a shambles sadly and check out the same. Restaurant staff fantastic, nice spa, comfortable room and great surroundings. Sadly can't give 5stars.

The entertainment was unique and food at it's best and well presented. Excellent value for money, I would book a holiday over and over.

Lovely place, would love to go there again in the summer

Located in a lovely, quiet area. We had a room on 1st floor in the north wing. It wasn’t easy to find it at first. We loved the dining options however we missed out on first night dinner as we were unable to communicate with a staff member at check in. The checking itself was disappointing as no one was present at the reception and we were asked to go to the south wing where, once finding it, we were sent back, just to find out, still, no one was there. Beds are comfortable, however, we had 2 single ones pushed together. We opted for a double/queen at point of booking. We had not booked any activities but watched some entertainment- Cregan & Co which was great. Overall we are pleased with our stay. Will be back.

Great location, plenty of facilities. Enjoyable stay.