Overall Ratings & Reviews The Rocks Motel

Extremely clean, quiet location. Enjoyable stay.

The property was clean and well managed. Room was updated and very comfortable.

Great facilities , exceptional bedding, fabulous customer service! Thanks for the upgrade!

We arrived back from dinner just after 8pm and none of us (3 different rooms) could get the TV to work! I followed instructions but it was not responding - no sound, no response to channel or volume buttons. I just wished to watch regulr tv, nothing special but nothing worked! There was no contact numbers for help, so nothing could be done. Staff very friendly, rooms very clean and comfortable.

GREAT PROPRITIERS AND A WELL PRESENTED AND CLEAN ROOM

Nice spacious rooms and well equipped

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Room size

Lovely, clean modern motel. Staff great, & safe off-street parking. Stopped off previous week on way to Wellington & came back and stayed again!!!

Our room was next to the office. A buzzer went off any time the reception door opened. Wifi didnt work. Neighbors tv didnt work

Not bad but room a bit dark

Spacious around.

Great location as it is only a minutes walk to the beach. Room was clean and comfortable but rather dark. There was noise from the road. However for the price I would recommend it. Parking outside the room.

Check in wasn’t great . Last minute.co booking stated payment at the motel but website took payment prior without my knowledge leading to confusion at check in. Booked for 2 adults , 3 kids but room only set up for 4. Receptionist confused and it was starting to sound like our problem. In the end we were offered a seperate room or additional bedding which we opted for . Room very clean and tidy, beds comfortable and good water pressure, room service staff very friendly . Outside deck garden off room really overgrown, with a full ashtray just by the door so was a bit disappointing as the front side of the property was really clean .

Clean and comfortable stay. Staff was friendly.

Safe and quiet property not too far from central Napier. Rooms are clean and tidy and up to date.

Nice, clean, spacious

Room was really clean, neat and tidy. Had everything we needed for our stay. Was surprised the bathroom had a spa bath with shower. Very friendly and helpful staff. Reasonably priced. Would happily stay there again.

Very good for one night stopover

Good location. Lack of blinds/curtains - only black out blinds for privacy - not great. Bathroom needed attention - mould