Overall Ratings & Reviews Hampton Inn and Suites Dallas I-30 Cockrell Hill

I booked the wrong date by accident. When I called to fix it ( same day), they refused to change it or refund my money.

Our vehicle was broken into . When speaking to the front office “ it happens all the time “ . We spoke to the staff and even housekeeper thinks it is an inside job . Even you plan to stay here just take all the valuables with you and leave doors unlocked .

Property was in nice condition. Desk staff was horrible and rude the whole time. Ignored us and told us to sit down in the waiting area while helping multiple other guests that came after us. Room had cleanliness issues to include “chocolate” on the mattress. any request was denied and told to come down and retrieve new unsoiled bedding. Believe there was only two staff on duty on a Saturday night. Mystery stains on the blankets and told there was no replacements so we slept with fitted sheets only. No free Wi-Fi . Total experience was very disappointing when we were expecting at least average .The night before stayed at the a different hotel in the same chain and it was really enjoyable.

Overall rating 9 of 10

Loved my stay! Breakfast was amazing!

Stay was simple, clean and Free Breakfast was NICE

Perfect

Great service and rooms were clean

Large room. Hotel concierge were always available and helpful. Would recommend.

worst smell ever in the room

Say was great. In the breakfast room we couldn’t get drinks bc the machine was locked up. Other than that we enjoy staying here

Nice cheap hotel with good free breakfest. Also there is alot of dining places around.

It was amazing, will stay here again!

I had something I needed to print and I am not very computer savvy but the manager and Im sorry I didn't get her name was so very helpful and pleasant

I stay with my family and two dogs everything went well , room was clean , the place was quiet during nights so we have a good sleep.

Wonderful stay was in town for the cowboys game hotel is close enough to At&t stadium Arrived early and was able to check in early Donna was great at check in and Ben was also great with the check out will definitely stay again when in Dallas

Buena ubicación, excelente servicio al cliente, cuanto muy limpio

Great staff nice view

Awesome Stay!

I have stayed in this hotel in the past and I love staying here. Its so convenient to everywhere I need to get to while I'm in Dallas. And the room is always relaxing, the bed is comfortable and the bathrooms are always so clean. I still wear my sandals but you know what I mean.