Casa Palacio Pilar del Toro

Explore Casa Palacio Pilar del Toro
8.0
Very Good
From 159 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

9.4

Service and Facilites

7.8

Traveler Reviews Casa Palacio Pilar del Toro

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

We are so glad to select this place. This is located at the entrance of Albaicin, 5 minutes to Cathedral and 10 minutes to the entrance of Alhambra. We choose the superior double room which is occupied the top floor and 2 sided are all windows, You can view Albaicin and a part of Alhambra. We are sure that we will come back this room when we come back
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Marin
icon-Leisure
Leisure
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The location is wonderful, and the staff I saw on the first day of my visit, Sunday, were warm and helpful. However I did not see anyone after that day, and the restaurant, cafe, and bar were all closed for the remaining two days of my stay. I did not expect that as the listing advertises food and beverage. There was an odd odor in the bathroom on day one, perhaps because the room had not been used recently as it did not persist after the first night. Overall it was okay and the room, while dark, was roomy and quiet. However due to the expectation of amenities that did not exist, I would have chosen a different hotel.
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Gianluca
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Business with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great place
Anca Roxana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Nicely renovated and maintained old building. Nice atmosphere
Kathleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Unique building
Karl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

This small hotel is in a picturesque old building around a patio, which is used as a dining room. It is steps from Plaza Nuevo, just under and a short walk from the Alhambra, and close to everything in the old town. The room we had was small but completely adequate, with a beautiful old wooden ceiling. I highly recommend staying here!
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Lucy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

No front desk staff at our property the entire time. Had to go to a different hotel for all assistance. Website says laundry. No laundry. Elevator but still many stairs up to hotel and more to our room. Nosiest street. Loud partition people till early morning, terribly loud scooters constantly, construction workers, street cleaners each day for hours and hours.
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Nathalie
icon-Leisure
Leisure
2.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Maid service to make up room was awful. When we checked in, there were black hairs in the floor from orevious guest, also the shower drain was clogged, sink drain was clogged, water would accumilate and not drain properly.
Gina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

From checking in to leaving and everything in between the staff was amazing, friendly and helpful. The hotel is so convenient for seeing the Alhambra and shopping and dining. Easy to find taxis and buses are right outside the door. The rooms we’re comfortable and the perfect size with air conditioning and a tv if you desire. I would highly recommend this lovely hotel for your stay in beautiful Granada.
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Simon
10.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

I have stayed here before, again the room was huge, very historic and a beautiful bathroom. They now have bottles of body wash etc instead of little sachets so is now a good step up in standards. Highly recommended place to stay. Nice and quiet but the most central you can be.
John
8.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Very nice old world atmosphere in the hotel. Beautiful antique furnishings. The room was a bit dark and I wish the AC worked a bit better but not bad. Great location. If you’re driving parking is quite far away. Staff was nonexistent. We couldn’t even officially check in until the second day. That was the only time we saw someone that worked there. We felt like we were the only ones staying there. We never saw another person the whole stay.
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Dan
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Friends and Family
4.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

The desk help was unfriendly. The access to the hotel is through a restaurant that was often packed with people. At times there were so many people dinning that we had to ask several people to kindly move their chairs so we could get to the stairs to our room. While not ideal, this was not so bad that I would down rate the hotel. The staff glairing at us each time we interrupted the dinners was annoying. Our room was pleasant and comfortable. However the walls are thin and our neighbors were extremely noise at all hours of the day and late into the night.
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FENGCHI
8.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

Very helpful staff! Only can get hot water at the bar which running 8am to 1230am in the midnight. Need to aware of limited access on the road in front of hotel. We parked our at St. Augstin market around 10 min walk. We got 5 euro per night discount at Hotel reception which was really a favor!
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

What I liked about this hotel was the location and the old world style of the place being that it is was a 17th century domicile. Also the restaurant is quite good so eat there it is pleasant and the best service I had anywhere while in Spain. I had two big issues the first one was that I had no internet in my room only in the dining area which was difficult for me and the second issue is that there is really no front desk. If you need help from an concierge there won’t be any actually the phone in the room rings a non existent number I think.
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Beth
8.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

The room was clean and the hotel was centrally located. The staff were friendly and helpful. Excellent value.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Quaint and charming hotel in a perfect location from which to explore Granada. Fairly basic (no safe or minibar) but the room and bathroom were spacious and the bed was enormous! The restaruant and breakfast buffet was nice – good quality of food, wine and service. Overall the place is traditional, stylish and pleasant.
Verified traveler
10.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Excellent staff, especially Marcos who dealt with a problem with my room very quickly, Marina and Christina who were always smiling and ready to help. Excellent location. Breakfast really good.
Verified traveler
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Superb cosy hotel retaining much of it's 18th century charm. The staff were all extremely helpful and friendly.. The restaurant was full of atmosphere, excellent food and very popular with the locals at the weekend for groups and parties which must speak for itself. The hotel is ideally situated between the old town and the new at the foot of the hill going up to the Alhambra which takes an exhausting 20 - 30 minutes on foot but there is also a bus stop just 2 minutes away for the less energetic. To sum up we were delighted with out choice!
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Verified traveler
6.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

Primarily a restaurant/bar with 12 rooms above. Our room was listed as city view but was an interior room with only view of courtyard restaurant.
Verified traveler
6.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

Noisey room but great location. Good biffet breakfast nd good value
Number of reviews per page
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