Hotel Eguren Ugarte

Explore Hotel Eguren Ugarte
9.6
Exceptional
From 172 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.6

Service and Facilites

9.4

Traveler Reviews Hotel Eguren Ugarte

Number of reviews per page
20
40
Top reviews
Joy
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We upgraded to a balcony room when we arrived, which I highly recommend - the views are STUNNING and it was really amazing to sit out and enjoy the view with a glass of wine. The tasting room is down the hill from the hotel, and easy to walk down for a glass. Room was spacious and comfortable. The only challenge we had was with eating - unfortunately due to the combination of it being during the week and low season, neither the tasting room kitchen nor the hotel restaurant kitchen were open from about 3-8pm, so no food was available. It would have been nice to be able to have a small snack or pintxo available during that time. But overall, pleasant staff, easy location in the area, absolutely beautiful setting. Would recommend.
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Karla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The breakfast was excellent each day! The views of the surrounding area with the mountains and the vineyards are unforgettable! This is our second time staying there and we love it!
MUSTAFA
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Frontdesk- Horrible Customer Service I booked Hotel Eguren Ugarte expecting a relaxing experience, but it turned into a stressful stay. I was given a smoking room, despite having asthma and clearly explaining my condition to the staff. They did not offer any resolution. Only when my husband noticed other available rooms did they say we could switch—but only if we paid extra. In the end, we had no choice but to pay for an upgrade just so I could stay without risking an emergency room visit. The front desk personnel were unhelpful and dismissive, and the manager was unavailable to speak with us for the entire 24 hours of our stay. For a property of this level, this level of customer service is beyond unacceptable. The vineyard and the property itself are beautiful, and their Grande Reserve wine (not the regular Reserve) is nice. But customer service at the hotel is beyond bad. I would NOT recommend staying here.
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Heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The hotel is set in beautiful grounds with all rooms and the restaurant overlooking them. It is a stunning place to spend a couple of days to unwind whilst sipping a glass of wine.
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The staff alwas amazing and very patient with me not speaking spanish. The chef fornthe hotel produced some of the most amazing dishes ive ever had in a hotel.
Valentina
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

El hotel bodega es realmente una maravilla en toda su expresión. Desde la cálida bienvenida en su recepción, a la increíble sorpresa de descender a la habitación la cual te impresiona al ver su bodega y de la ventana a sus viñedos. Sus dos restaurantes son fabuloso, el tour y degustación de vinos es espectacular. Sin dudas es un lugar donde quieres volver y seguir disfrutando
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Yaneisy
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Nice place
Candice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

This hotel was amazing. The views are absolutely stunning, the room was clean and comfortable, and the food was great. Would definitely stay there again.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

This winery hotel is modern with reasonable room sizes. All rooms look out onto the vineyards and Ebro Valley below. Fabulous views on to nearby Laguardia. Good evening dinner menu option available but booking is essential.
Anaida
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Fascinating hotel attached to an old fine winery.
Mark
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

What a wonderful find, beautiful location, wonderful staff. We will be back!
MARK
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

Fabulous hotel with excellent dinner and breakfast especially good value. Second time visit and would highly recommend.
Deborah
icon-with Partner
with Partner
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

The view from the rooms over the grounds was amazing. The staff was kind and helpful and the food (and the wine) was great.
Steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Very good and beautiful area. We did have a slight sickness after dinner, but it was quite nice overall. The wine was terrific and reasonably priced.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Our second time staying, returning after 9 years and this time with parents and our 1 year old. Still a wonderful hotel, service is very friendly and helpful, the location is incredible as are the views. Breakfast was lovely and a very good selection, evening meals were also very good and wines to match. Only slight issue was the air conditioning in the rooms was not very effective. Overall highly recommended and would be very happy to return again in the future.
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Jordan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Beautiful hotel at a winery close to Laguardia! Very friendly staff. Great, comfortable rooms.
Ben
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

A lovely winery with freindly staff set in incredible countryside of Rioja. The room was large and clean and had a wonderful view, and the grounds were excellent to walk around. Far above its one star status, having a drink on the terrace outside as the sun sets is incredible.
Roque
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

The best place to live the real RIOJA experience! Spectacular views, great value for money (it includes a great breakfast, minibar in the room & winery tour with tasting)! You just can’t ask for anything else! We have been in the area many times as we work in the wine industry and have never seen anything like thi!! TOP TOP TOP!
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

The only two things I didn’t like was that the refrigerator in the room was hot and the safe did not open. We asked for these two items to be fixed but they were never fixed and the items in the refrigerator were hot. They offered items at the reception desk but we thought it was inconvenient.
Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

We loved our stay here in the heart of the vineyards. Room was clean and comfortable. The tour was terrific.
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