Nice location and quiet. Too outdated and not alot of conveniences. Too small rooms

Not only that the people were rude but the place is full of mold I have to be out most of the day because I was afraid to get sick. The advertised Smart TV in Wi-Fi we never got five when we went to the receptionist they did not accommodate us at all. Wedding Felix arguing so we left it like that not TV no Wi-Fi. The only good thing about that hotel was the servers at the restaurant..

Do not waste your money staying here. The only good thing is the proximity to water taxis. The red carpet had a black moldy spot as you walked in along with two big yellow discolored spots. The smell in the room was that of it not being aired out at all, quite moldy. The walls were covered in red and gold fabric which had not been changed in decades, which held in that moldy smell. Although there was A/C, it didn’t work. We had the temp down to 18 and with it being a tiny room, it was stifling hot. Hardly any space to have two people moving around at the same time. Paper thin walls, could hear all noises with other guests. Front desk is in another building a few doors down. The TV turned on by itself multiple times throughout our stay, first time being at 5:00am one morning. Checking in area was also the spot where guests paid for restaurant services. In the middle of us checking in, we had to wait for multiple guests to pay for food. This hotel has a three star rating but was no where near that. Definitely would not recommend this hotel.

Where do I begin? Hotels.com.and hotel Messener both need investigated. Lets start with the hotel. What you see is not advertised. Believe me. Mould, damp, electrical switches broken and exposed, broken furniture and bed bugs plus much more. I checked in and 20 minutes later right back out. I suffer from respiratory health issues. Hotel messner and hotels.com would have been paying my medical expenses should i have stayed. But dont worry! Hotel messner and hotels.com re booked my Room and BOTH REFUSE to give me my money back, oh and tried to say the hotel don't speak English. Dont worry I have a video they do! Check my pics, since hotel.com say I'm lying. Local polizia has closed this place down on more than 1 occasion due to not being fit for purpose

Front desk are so complicated not easy, one room was sold with another one’s, we wait a lot to get another room. Never come back to this Hotel.

Had a lovely time in Venice, great location but not a busy area which was ideal, breakfast was lovely and staff were fantastic and friendly would stay here again

if i would go back in that hotel it’s just because of people that worked there, they were amazing kind and very friendly, we had so much fun together, but what i didn’t like was the old lady there she was the owner she was very rude 👎 she has no respect for the costumers especially with small kids like us , also she disturbed the personal workers when they were friendly , Food very delicious Edward & Daniela and the women with blonde hair 5 stars to them 😍😍♥️♥️♥️✨✨✨

Not a bad dwal

No wifi connection in the room at all

The room was quite large and accommodated all of the people in my party perfectly. There was an issue with the air conditioner and it did not stay on. It had to be constantly turned on every few hours or it would get very hot. We were on the first floor which was nice and quick to get out. We also faced the canal which was really cool. The room was a bit damp but it is an old building near water. It was easy to get around getting to the main bridge over the grand canal (about 10 minutes) or a water taxi about 10 minutes start to finish to St. Mark's Square. There is also the water ferries about five minute walk to go to further places in Venice. Great coffee shop about 3 minute walk away.

Unfortunately there was what looked like to be mold in the bathroom and bugs flying around in the room. I don’t want to be too harsh and give it a 1 but it does need some work.

Beds were not the most comfortable. Also, there were ants under my kids bunk beds. Some hotel rooms were in different buildings so we had to walk out of the lobby into another building. It is very quiet but longer walking distance to historic center.

The location is amazing , you literally staying in the core of Venice , my complain is the a/c for the size of the room it does not blow enough air to keep room fresh you would have to open windows and the bad side of that is that mosquitoes will enter your room and you know the rest , bed was a bit to hard for my liking but you may find comfortable, and WiFi is not good on the room I was at at all , besides that I totally recommended.

The hotel has a very authentic and rustic feel, which added to our trip. However, some amenities were not available while we were there. For example, we stayed there during a humid storm, and our air conditioning was out most of the time. We also didn't have a working TV, or weren't able to open the windows because they looked like they were going to fall off or were screwed into the wall. We let the staff know, and they at least got our A/C working, but it took a while and made it uncomfortable to sleep that evening.

If on a budget, this is a great option! Very small bathrooms, limited A/C, & could be cleaner. Staff was very friendly and helpful!

Horrible Hotel. Beware! After a horrible check-in we were directed to our “quad room with a double and two twin beds” overlooking the canal. When we arrived we noticed we were given a double bed with only a futon. The front desk agents were grumpy and unkind. They didn’t want to help at all. Alas I slept on a single futon with an 8 year old WILDLY UNCOMFORTABLE. The hotel itself is falling apart. Our door frame was held together with a strip of plastic that we could literally open the locked door with a good pull, definitely didn’t feel safe. The air conditioning is not controllable because they have taken the remotes, leaving you with whatever settings they see fit (ours was set at 23 degrees). Finally walking up the stairs there is wallpaper peeling off showing mold behind it. Save yourself a headache on your Venice adventure and do not book this hotel.

I was very disappointed when i got to the hotel the pictures on line are nothing like the room the have us or was disgusting. The rug and corners were moldy the toilet seat was broken. I did not stay there i went to another hotel.

Lovely old place. Well located. Bit tricky to find at first. Easy walking to main sites.

Very nice Hotel. Very well located in a calm area. Walking distance from Saint Marco Square.

BEWARE!! Completely unacceptable. Sent two emails got zero responses. False advertising at its best. AC a complete joke, hose hanging out an open window, outlets that don’t work,toilets that don’t flush so disappointing.