4.8
Poor
From 360 reviews
Cleanliness

5.0

Room Comfort

4.0

Service and Facilites

6.0

Traveler Reviews Hotel Messner

Number of reviews per page
20
40
Top reviews
John
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very hot without air conditioning - wouldn’t stay there in summer
Matthew
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bathroom had peeling paint and signs of mold.
Vanessa
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No internet. No tv. Mold in room and shower. No AC.
Kelly
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The wifi in the room was very spotty. If our room had air conditioning we couldn't tell as we needed to open the windows to stay cool and get air circulation. The room was very small and the shower was filthy with mildew in the grout. The hotel doesn't have an elevator so managing with luggage is a challenge.
Marni
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is in desperate need of a deep clean and maintenance. We travelled with friends. Both rooms smelled heavily of mildew. You can not control the heat pump/ac in the room so it’s generally uncomfortable and damp. 1. Upon arrival we were walked from check in to the building our rooms were in. The host put the key in the slot to turn on the lights and took off before we could ask a single question. 2. The rooms are so small that you can not put your luggage anywhere but the bed and you wouldn’t want to anyway as the carpet was stained and dirty. 3. the wifi which was supposed to be included does not work in the rooms 4. The “amenities” are a tv in the rooms which didn’t work (not an issue as we didn’t come to Venice for television) and a blow dryer. 5. The shower is tiny and the one in our friend’s room was broken and sprayed water all over the bathroom. Ours worked okay but the old plastic shower curtain clung to you which gross. 6. No place to put anything but an old broken wardrobe. 7. Front door to hotel/rooms doesn’t lock (or even have a lock) We are pretty easy going travellers and were prepared for old and some water damage as it is Venice but nothing could have prepared us for the rooms we had. We avoided being in it except to go right to sleep and then up and out immediately in the morning. There is nothing is included, just the worst room you’ll likely ever see.
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Jennifer
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were utterly disappointed with room 19. I’ve never been in a worse room.. although it was mostly clean, the wallpaper was moldy, the room was musty, the bathroom toilet did not work and the hallway and rugs were filthy. Unfortunately, they were not able to put us in a different room until the next day so we suffered greatly. The next day we were moved to room 40 which was much much better. For the money, I would stay there again, but never ever in room 19.. The management was very nice, but unfortunately the establishment is understaffed and ineffective. Expedido was little help in resolving the issues... Venice is really gorgeous and these rooms have a lovely view over the canal. It’s quiet and charming..
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Rebekah
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was very dirty and moldy the smell was horrible
Jacintha
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Have plans to keep you busy and out of the room for as much of the day as possible. Very dark room with nothing but beds and a bathroom. The bathroom was not clean and when you showered, the water ran everywhere and you would have wet feet everywhere in the bathroom afterwards.
Jan
icon-Family
Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room barely fit the two single beds. Really outdated (as in the 90s would be an upgrade) . Staff was fine but certainly not particularly friendly. Pretty good location and that’s the best part of it. Got a rash on my back, which I can’t think of getting from anywhere else. Really thin sheets. Wouldn’t stay again or recommend. There are better options.
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Tanya
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We booked the superior double, canal-view and en suite room but the staff said that wasn't available when we checked in. The room we were given was a small room (not canal view) with the bathroom down the hall. We had a lot of trouble getting the key to unlock the bathroom, the sink in the room was stopped up and had trouble draining, the hairdryer/outlet didn’t work, and there was no WiFi reaching that room either. Staff said we should email to receive money back on that room but no one has responded (still, several weeks later). On the second night we were moved to a canal view room which was much better and as expected. It was a bit of a faded glory hotel but the location was good and the better room worked out fine (not amazing)
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Rishna
icon-with Children
with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Run down property. Not as described on listing: missing tv and no connecting rooms. Old and poorly maintained. Allergies probably caused from mould. Small confined space for a family of 5. No kettle, no wifi, no tea/coffee, no chair, no table, broken hairdryer and lots of mosquitoes. Only 5 beds in a room that feels claustrophobic. Reception is useless.
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Samim
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This hotel is Very terrible place to live even very disgusting as Wel as there is no one in the reception to show the room as we had to wait too long for get someone help us . Actually this hotel is doing fraud with tourist , to be hohent we are not coming here for staying whole day or night just to sleep for little while 'on the other hand this hotel take the advantage from tourist this is the reason tourist not coming that much. I dont recommend anyone to come this hotel .
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Anthony
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, comfortable and cozy rooms. Pleasant atmosphere and very friendly staff. I had a wonderful stay and I will definitely go back.
Chloe
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This is something from hotel hell. As soon as you enter the property, the wall paper is falling off the wall and the stairs are a trip hazard. There was bags of rubbish left in the corridor for most of our time. When we entered the room, it got worse. The carpet was filthy, shower was filthy, sockets, WiFi and TV didn’t work. The bed was not even a real bed, it was two single camp beds pushed together. No expenses spared on the pillows or mattress, we had a terrible sleep. The place just generally stunk. The hotel looks nice on photos, but it clearly hasn’t had any maintenance since the 80’s. I can’t believe I booked this for our honeymoon, but Easter weekend meant it was super busy and we paid above the odds for this place.
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Simon
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I expect a partial refund from hotel .com. I paid extra for a canal view room. Arrived and told they are full and we have a room with no view. If I don’t like it to call the police. Rude horrible staff
Erick
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very good 👍
Jonathan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Room was very tired, wardrobe not in good shape. We left early and paid to stay at another hotel. 😞
Saadat
icon-
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Rooms were not clean. Basis amenities like electric kettle was no there...no drinking water...
Andrea
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very convenient hotel
Valentyna
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean room
Number of reviews per page
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