Overall Ratings & Reviews Niagara's Best Inn

Smell horr

the location is very convenient. one issue we experience since there was no one at the reception over night and there was a fight in one of the units and no one was there to address the issue.

Good value

Old property, but value for money experience. Staffs are helpful & impressive. Great access to the attractions

The location was good.

Unfortunately the date we were supposed to check in, we were not able to due to a severe winter storm leaving us stranded in Toronto. The motel let us check in a day later and extend our stay for a night. That is where the positives end. When we arrived we were treated kindly and asked for a $200 cash damage deposit. The place was not in a good area and was run down to say the least. A block of rooms are shut down and boarded up due to a fire. Some rooms have been turned into business including their motel office. We were brought to one room and upon bringing out stuff in and shutting the door, we realized the door does not shut all the way and in fact the lock was about as good as a bathroom door lock. We went to the office and told the man that we did not feel safe, he tried to say it was like that for airflow. My son and daughter in law backed us up and said this is not safe. We were reluctantly given another room. This room was better but that is saying a lot. The whole place is scary and unsafe. We purchased cleaning products and cleaned the room from top to bottom. We would have left if we had another option. We stayed 4 nights and everyday the guy above us was yelling all day long, repeating similar things like a record. Swearing constantly, over and over. He is clearly suffering from something. Made for an even more scary experience. I would not recommend staying here at all.

Staff don't understand

Great location and amazing price It’s nothing fancy you get what you pay for but it’s clean good service and is close to everything Highly recommend and will be going back

We choose this motel for the location. However, we did not expect to see hairs in the bathtub and the beds. I had to kill a few bugs in the bathroom as well. The door was not even closing properly and we did not feel safe. We were supposed to stay for two nights and we decided after the first night that we would stay at another property due to the poor condition of the room.

Worst hotel ever i seen , heater wasn’t working

The price was good for what you get. Within walking distance to city center.

Furniture is very old. Dirty washroom and leakage from the pipes in washroom. Not recommending to anyone.

Overall it was good.

Good value

The heating was not very good and the room was cold

This is not a luxury hotel, and some parts of the hotel seem run down. But I chose it for the price and location, and I think this hotel is perfectly fine if you are just looking for a place to sleep. The location is good, and the room itself is pretty clean.

The property is nice and quiet staff is really nice just their is a extra parking cost of $10 per/day. Which I didn’t knew before.

The place is centrally located and close to Niagaras Falls, you can walk there. The place is clean but a bit old, needs updating... I don't understand why you have to pay for parking when the hotel has its own parking lot.

I have never been in a motel that has no coffee maker or free breakfast I asked the guy and he said this is not the Hilton Never stay here again or recommend it

I didn't like the tendency to try to take from me and I didn't like the way I was welcomed but this place was a good stay regardless