Overall Ratings & Reviews Courtyard by Marriott Amarillo Downtown

The hotel itself was very nice, very clean. Staff was friendly and the rooms were in great shape. My only complaint is the parking, parking was an extremely small and cramped parking garage that you had to pay to use. Then once inside there is only one access to the hotel from the parking, which is at the very bottom, but there are no signs indicating that so if you find a good parking place on the top, you then have to take all of your luggage and everything down all the flights of stairs until you find the access to the hotel.

Front desk staff was great, very helpful Room was very clean

Everything was nice

It is very clean nice and the staff is great

Hotel lobby staff is very courteous and friendly. Convenient Bistro for dining and breakfast, with a Starbucks.

Love the uniqueness of this property and the location for downtown nightlife! Very comfortable rooms!

We had a fabulous time at this hotel. The staff was unbelievable! The Starbucks in the hotel was kind of weak. But it didn't diminish our fun time.

Exceptional staff - superior furnishings.

Bad

Overall, a good place to stay. We came for a concert at the Civic Center, and it was a short walk. The downtown was clean and felt very safe, we had no concern walking back to the hotel at midnight. My only complaint was the lack of complementary coffee, which now seems a given at most hotels. Instead, Courtyard wants you to pay at their Starbucks which I won't do.

Great facility.

Super easy quick check in and very friendly staff cant wait to return

Good location but check in was confusing. We booked a rate that included parking and breakfast but the Front Desk had no record of the info. When we went to breakfast the next morning the cafe also didn’t have the info. Also breakfast took a while to prepare even though we were the only ones at the cafe. We have stayed at this hotel for several years and like the location/historic building but there were gaps in service with our recent stay.

It was very nice

It was amazing! All the staff have been awesome, friendly and really made us feel welcome. They are so helpful.

Check in was quick and staff were friendly.

Lot of history with the hotel and spacious room

Best hotel room of the 4 I stayed in for this trip.

Great hotel in excellent location

Perfect place!