An amazing stay

Good staff, easy check in, very good sized room, comfortable bed, would definitely reccomend

Very effective air conditioning

Nice rooms

I love this place! The mattress is the most comfortable I’ve ever slept on. The jetted tub? Perfection. The decor? Absolutely charming. Definitely will continue to stay. Quiet, clean, awesome!

Fabolous room, very old world luxurious feel. Huge room with hard wood furnishings, heavy blackout curtains and aircon. Large bath/shower, 4 poster bed. Would recommend if travelling through the area

Fabulous place, second time guests, communication regarding confirmation re key and staff on greeting was a real worry

Very good facilities.very beautiful hotel.But in spa bath jets are not working.

We arrived at 4pm and reception was closed - all staff had gone home. I didn’t check in online as arrival prior to 5pm stated that not to be a necessity. Very noisy area with heavy freight train running nearby. Rockhampton is not a town we’ll be returning to any time soon!

Yes clean nd tidy nd staff were amazingly helpful nd kind

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We left halfway through the night as the air-conditioning is temperature controlled and not low enough to effectively cool the room. It was sweltering and no fan. The bathroom floor is also dangerous as the water doesn't drain. The manager didn't care or offer a refund

Staff very obliging, I was able to get in earlier than the 2pm check in which was very helpful on such a hot day Aircon was great Couldn’t score breakfast, I had to be out by 6am

Always lovely here ❤️

This hotel was beautiful, the furniture was so lovely, room was clean, we had dinner at the pub across the road, the food was delicious highly recommend Will come back and stay again

Lovely room but very dusty. Booked a room with a spa but did not use it as fitting were quite worn and a ball of hair was blocking the drain. Strong smell of dampness in the toilet.

Clean rooms Beds are fantastic

Friendly team Clean room

Great

There were cockroaches all over the tea and coffee making facilities, which I have video evidence of. It was like something out of a horror movie. Also, the windows didn't open, and the room badly needed airing out as it had a gross, musty smell.