Overall Ratings & Reviews Hotel Matelote

Maarten was there to check us in even though it was Sunday with a marathon running, making our arrival a challenge. Everything was great

Central location but quiet. Very helpful staff

Location is great and you can walk to most of the downtown attractions, although we don't recommend walking from the train station (20-min walk through cobblestone streets rolling luggage). The hotel was clean and the staff was friendly. The room was quiet facing the courtyard, rather than the street. We didn't try the breakfast because there are lots of cafes around. The stair steps are very narrow and I got nervous going up/down with our suitcases. The A/C wasn't cool enough and the bed wasn't very comfortable.

We received an upexpected upgrade to our booking to a larger room on the top floor of the hotel. This meant negotiating three flights of stairs but it was worth it for the extra room. Lots of nice touches including complimentary water and a small bottle of wine in the fridge. The quirky hotel was just what we wanted and there was a free coffee machine in the reception area where soothing classical music was always playing. The owner was very friendly and explained the building's history. The Matelote is in a great position, close to Het Steen, the Grote Markt and lots of Antwerp's shops, cafes and bars.

the location is perfect, the lack of an elevator compensated by the quaintness and care that is given by the staff is offset. We will definetely stay here again.

We got upgraded to suite room. Very unique , modern, and very spacious. The rooms we had were accessed by a small spiral staircase, which is ok by us but perhaps not ideal for person with mobility issue. Receptionist and Eric were very helpful giving recommendations. Few steps away from the center of Antwerp. Breakfast was good and unlimited coffee and tea during the day. Very recommend this hotel. Paid parking 4 min walking distance.

Fantastic location in a semi funky boutique hotel. Large comfortable room and huge bathroom. Good bed with nice linens. Friendly staff but aren’t there in the evening. You would need to call them. Very steep steps to rooms.

Great room, clean and superb bathroom, very hospitable

Very nice place right in the old town. Close to lots of food and drink and all the sights of Antwerp. The staff were also super nice and helpful.

Beautiful little hotel, perfect location and excellent, friendly owner. We shall be back!

If you are ok with stairs then this is the place to stay in Antwerp. A quirky old building right in the heart of the city. Eric made us very welcome and gave us great advice about where to visit. The hotel is only a few minutes away from the amazing museum Plantin, which celebrates printing , the early production of books, maps and atlases, the early development of medicine and pharmacy, and as an aside it is full of Ruben's paintings. It is possibly the best museum I have ever visited, unfortunately we only had an hour but we could easily have spent much more time there .

Hotel Matelote is a small boutique hotel in the old town, nice hotel, nice breakfast, nice location, a great place to stay in old Antwerp.

Wonderful little hotel in a quiet street in the city, great room, nice and spacious and super cozy. You can tell they really care about your stay and if you're comfortable, only thing would change is a smoother check-in since we arrived late and there was no one there, although they did allow us to get in awesome breakfast started at eight so we didn't get to enjoy it since we had to leave early.

Lovely room high amongst the roof tops of Antwerp near the cathedral. Lots of space , well designed. Very friendly management.

Very nice and cosy rooms. Great location. Staff were very helpful and explained the city covid restrictions

Unfortunately during the COVID crisis Antwerp felt a bit sad and lonely, most restaurants were closed and the ones open only allowed take-away. Little to no tourists, while this can come as a great opportunity to take amazing pictures with annoying people on the back, the charm of the city was gloomy. But better days will come!

Super welcoming, great host, rooms really good and fantastic location.

Excellent central location. Friendly and helpful staff.

Great location, very nice common area, pleasant service but room is very small, No elevator and steep staircase. 12 euro for breakfast a bit too much but they offer free tea, coffee and even drinks during your stay.

Hotel very quirky and we weren’t sure at first but rooms were lovely. Staff really friendly and helpful. Breakfast very good too