Overall Ratings & Reviews Courtyard by Marriott Kunshan

All personnel were exceptionally efficient, helpful and savvy

Very Accomodating and Excellent Service

Returning to same hotel again. Good service and room is clean. Surrounding have great food as well.

Great hotel, service and room is good.

its a good trip!

I stayed at this hotel for 3 nights while on a business trip. It was clean and comfortable and the staff was very helpful. There is a nice park across the street if you want to take a leisurely stroll or go for a run.

I've stayed here many times and it's always very nice with very friendly staff and clean consistent accommodations. My only gripe would be internet speed as at times it is fairly quick and other times very slow. I would push to have this improved as many people stay for business and it's important to have good, fast internet during our stays.

Am comparing this hotel's experience with the SAME courtyard marriott in Shanghai Central. I am not so happy with the experience overall and here are the issues I experienced: 1. Chair for computer desk could not be adjusted in height. Hotel should have checked and fixed this very minor issue right away. 2. Building facility seemed a bit run down. Moreover, the exit door leading to stairs were not allowed due to another hotel occupying 1 floor somewhere in the same building (am guessing 3rd floor). Was suprised to was told to not go through the stairs exit as I like to do the stairs exercise when I was in the other courtyard. 3. The other very surprising thing is I saw a bed bug or something similar (bug) crawling on the bathroom's floor. I was very surprised that I had to quickly squash it.

The breakfast wasn't very good. The hotel rooms were nice.

Breakfast was great

Great hotel with a fantastic breakfast. I've stayed many times and always had a great experience. I'll be back

The Hotel was Very nice! Breakfast was wonderful! Service was Great! When I checked out I noticed that my Bill was for $116 and I was quoted $96 for the nights stay that included breakfast. I am very unhappy about this, that is a $20 difference!

Great Central hotel, great buffet and Executive Lounge, could do with a pool, would be nice to relax after a hot long working day!!!

Spent one night on business trip. Hotel was western enough to meet my needs.

Excellent Stay. Reliable Marriott.

Staffs are kind and attentive. Room was clean. Business lounge lacks of good wines.

Not good location but hotel is okay -----------------------------------------

Pest control (mosquitoes) required especially lobby and cafe at level 1.

So far one of the best Hilton in this part of China

The male staff at the cafe for breakfast are very efficient and polite