9.4
Exceptional
From 1,001 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Hotel Novit

Number of reviews per page
20
40
Top reviews
Vanessa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a wonderful time staying at this beautiful hotel. The staff were so helpful and attentive, especially Fermin he was great, friendly and very attentive with my entire family. Also, Ivan who works in the restaurant. Everyone was so helpful. We will definitely be returning!
MARIA
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and friendly staff.
RENE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Its the best option in this zone. Well located and helpful and kind staff.
Maria
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ev
Alfredo
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excelente service
Marcela
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was very good except the waiters at the restaurant did not have customer service approach.
Susumu
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Two things : I still would like to have a bathtub. I also wanted tea not only coffee in the room. The location is great. The price is reasonable. The dining room is great. Breakfast is fabulous.
MARIA DE LOURDES
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff is friendly and rooms and all facilities are always clean.
Leslie
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is a great hotel to stay when visiting CDMX. It's close to all kinds of food and shops - walkable and safe. The rooms are super clean and quiet. Very comfortable bed. I will definitely be booking again when I visit CDMX. Staff is excellent.
Veronica
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I always stay here, love the staff and the convinience
Adriana
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It's a nice hotel, safe and quiet, you can walk around and find many things, restaurants, theaters, everything you need and it's in a great location
David
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It is a nice hotel.
Kim
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I have stayed in this hotel several times and they never disappoint. Staff is very friendly and professional, rooms and lobby are always clean, and rooms are very comfortable and spacious.
HECTOR
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Whole stay exceeded speciations
Victor
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It was a great stay. The only issue we had was that the jacuzzi's water was either cold or super hot
Tom
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything was great but the heat did not work
Alrjandro
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent service. Will highly recommend 100%.
CARLOS
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent boutique hotel!! Staff very professional and nice!! I would definitely return!!
Etna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Really clean
Adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Property is kept clean and staff is friendly
Number of reviews per page
20
40