Overall Ratings & Reviews Sydney Riseon Hotel

The staff didn't let me check in as my name wasn't matched with my id, even I showed them all the proof that showed I was the one who booked the room. Their policy and procedures were extremely rigid and lacked flexibility or understanding of real-life situations. I only booked for one night and ended up having to find and pay for another hotel at the last minute. Since the booking was non-refundable, I also lost the full amount I had already paid.

room is not clean enough. up stairs floor is to noisy. there's no patch in floor

The receptionist was very rude, the room is not as shown in the picture.. very bad stay experience

expense more, for early check in or late check out. Overall everything are good, near bus and train central station.

First 3 days, hot water off, I stay on winter.. Have to deposit AUD $ 200 in cash, no receipt and will be cashed back when check out.. I checked out at 8 AM have to chase for my flight but no receptionist at that time. Besides deposit $200 in cash, you have to give a guarantee with a credit card.

Great location! I got the new renovated room. The room is spacious, comfortable and clean. Can cook in sharing kitchen on the 2nd and 3rd floor. But only on the 3rd floor that is clean and nice to use.

Need to renovate. At least the bathroom area. The wooden floor are molded and need replacement. The only good of this place was the location. Even the staff and the policy a bit annoying. Just pay attention about the deposit. I make a deposit 200 aud, as explained. But, for the refund would be 2 weeks they said.

No TV remote. I asked until 6 times until we checked out was also not given. In the room window I have hung the writing to be cleaned but not cleaned. We just said that the room for cleaning was cleaned.

Good location, friendly staffs, near transportation hub.

Good location but not the service. The reception was not friendly as the other hotel reception should be. The hotel facilities were very basic, nothing special and not value for money - it's overrated I guess. The only good about this hotel was the location - it was only 100 meters walk from Central Station - exit South Concourse, you won't get lost as I did!

Spacious room, location near Central Railway station, very easy transpotation to all destinations, if to Sydney will stay overnight at Posh Hotel

I check in on 9pm but room not ready yet. the room already book 1 month before.

Room was dirty, service was bad.

I think their 80 dollar extra charge for guest who check in after 11 pm is just too ridiculous. if the reception doesn't want to wait they can just put the key in secret place, such as: on reception table or somewhere else (only the guest and the reception know the place).

Hotel rooms for a family of 5, big enough. The mattress was also great. Location near the central station. A lot of selling food. Unfortunately the owner of the hotel is very naughty. While the receptionist was 2 nice people and cheap smile. But there are 2 people who jutek also when check out, can leave luggage until 4 pm only the rest pay.