The place was well maintained for its age. Staff was friendly and house keeping did a good job. The surprising thing was the restaurant bar was an American Legion Post 15. Service was exceptional but they only take cash no credit cards. Dollars or pesos accepted.

Poor Internet ,,, Dirty ,,,, Bad Customer Service

I loved the front desk staff, my husband’s truck broke down and the guy at the front desk went above and beyond to help us, I forgot to ask his name but he worked the morning shift on 06/21/25 The lady who checked us in was very friendly too.

close to beach

Overall great place to stay

It was the perfect stay

Lights didn't work in the suite. Ned light was bdoke bedroom fan was broke bedroom light completely broke i like to do my make-up sitting , 1 mirror still no light in the bedroom i burned my leg 3rd degree burn. Was there 5 day's and no one came to fix the room lights. No side tables or any table in between beds as it was a queen suite. Over a 100 stay each night . Only positive was the shower with hot waterits not worth the money the suites ate just like the regular rooms.

It was close to everything. Staff was helpful.

The rooms are very worn out and terrible to be honest. There are many options in Penasco id suggest you avoid Baja Hotel.

I recently stayed at this hotel and my experience was far from satisfactory the room was noticeable unclean which immediately made me uncomfortable there were no bathroom towels for feet after shower and hand towels which is a basic expectation for any hotel the pillows were old and definitely not the fresh clean white we expect quite the opposite to make matters worse the door was insecure the weather strip for the door was ripped and you can see light and cold weather come through leaving me feeling unsafe we checked out two days earlier than my 3 day stay we end up renting another hotel definitely I wouldn't recommend this hotel to anyone .we celebrate our wedding anniversary in other hotel much cleaner and safe

It was not terrible, Just some dumping from construction. We overall liked Hotel Baja and the staff was great and very responsive. The room was a little small, but it was clean and a great location. We enjoyed our stay.

Average, no clear sign it is confusing ti find the hotel especially night time, you know it is around and close but don't know what to look for

I had two towels no washcloths no nothing no coffee zero $130 a night it should have had more

Great staff but needs a lil More cleaning doors bathroom ceiling and newer beds and pillows

Room was very spacious.

We have stayed at this hotel for the pass 5 years. We go down to rocky point for the motorcycle rally and it a no frills hotel but it has okay beds and a shower. You’re not in your room but to sleep and shower and this fits the bill. Also there’s an American legion there.

Bed was SO hard it felt like we were sleeping on the ground. We both even left with bruised shoulders and ribs from it. Also the entire bottom corner of the bed was covered in old blood. Only on one corner but it was definitely a large spot! No elevator and no restaurant, bar of any of the things listed on posting. Once I found the office, the lady was very sweet!

You definitely get what you pay for. No grills hotel, extremely run-down. At the last minute, one of my friends had an extra room at a much better place, so I stayed there. However, I wasn't able to get a refund since it was the day of check-in. I would never stay here now that I know what it truly looks on the inside.

I reserved 2 rooms, one King bed room, and another 2 queen beds. I had even called when making the reservation to let them know the second room is for my kids, so I'd like to be near them. Was told no problem. When I checked in, they just had print outs of reservations, and couldn't even find by 2nd reservation. She finally found it, and gave me 1 room on 2nd floor, 1 on 3rd floor. Both were 2 queen beds, When I went back down to let her know I need a King bed, she said they don't have that. Super annoying to have the wrong room. Rooms are very basic, kind of gross, but serve their purpose for a place to sleep. I will never stay here again, that's for sure.

El hotel en general esta bien , restaurante 8 am nunca lo encontre abierto. Playa el mirador cerca, muy centrico a varias areas en 10 min en carro ya estabas en el malecon