Overall Ratings & Reviews Red Frog Beach Island Resort

We loved our stay at this hotel it was very beautiful. We found it a bit tough getting back to our jungle lodge at night. The mountainous terrain was difficult to climb and when we called for shuttles they did not always come quickly. If I knew the terrain I would have tried to book a pricey golf cart for the week. By the time we caught on there were none available and we had to rely on the resort for transport. Not always a great option.

Absolutely wonderful resort in the middle of nature. The architecture of the place does not disturb the original jungle. The distribution of each room, house, and lodge is so well done that you feel alone in the jungle. The beaches and common areas are beautiful, and the staff is very kind and attentive. Additionally, the supermarket inside the resort offers a great variety, reasonable prices, and everything you need to cook your meal if you rent one of the houses. Excellent choice for a different vacation with the family.

The resort is stunning with a beautiful beach, and the staff, including the golf cart drivers, were amazing and friendly. The resort is large, so you’ll need to call for a golf cart, but they arrive quickly. The on-site supermarket is very overpriced, and the service there was lacking, although we learned it’s not part of the resort. The WiFi worked well in the villa, restaurant, and even some parts of the beach. While the atmosphere during the day was great with music and friendly beach staff, we were disappointed by the lunch and dinner at the restaurant, though breakfast was good. Since the sunset is early, evenings were a bit dull, and we would have liked some evening entertainment. Overall, it’s a great place to relax, but a few improvements could make it even better!

No staff. Food horrible. Vila leaked in rain.

Very disappointed with the concierge service. The zip line was closed. You said there was no surfing and in fact there was surfing on the island. The beach bar was closed and a honeymoon suite to me should be nicer than what it was. We left a message for our pick up to go to the airport at 9:30. We had to call at 9:35 to remind you to pick us up. Some messages sent were not responded to. overall it was pretty disappointing. The staff we did meet were wonderful and very, very nice

It’s a really special place and extremely beautiful. It’s very quiet so may not be for everyone if you want a lot of nightlife. However, if you want to relax and have stunning scenery, this is a great place.

Loved the setting. Peaceful, quiet, beautiful surroundings. Lots of wildlife. Very comfortable lodgings. But it's not really a resort. It's a collection of villas, condos, and bungalows which are rented out. Still, a very nice place to stay. The staff was tremendous. Friendly, helpful, and always willing to go the extra mile. Restaurant food was good too. Don't miss the spa!

Overall, we had a lovely stay and greatly enjoyed the beauty of the property. The staff was amazing, very friendly and accommodating. A little slow in the dining room at times. Would’ve been nice to have a little music or some small entertainment in the evenings. The only unfortunate thing was that my husband tripped over rebar that was hard to detect in our backyard and got a nasty gash on his leg.

We had a short but wonderful stay! The two concierges, Sergio and Stephanie could not have been more friendly and welcoming and both were extremely helpful in addressing every question and need we had. When we arrived, there was an issue with our room but they quickly addressed it offering a free upgrade and amenities to ensure our stay was as good if not better than what we had originally planned. Everything was lovely and we all had a wonderful time (family of 5)

Loved our stay here. The resort is beautiful and the wildlife is amazing. Our house was so much nicer than expected, wishing we had booked it for a week rather than 3 days.

This place is a dream. The room was amazing, the shuttle service around the property and the staff was perfect. The beach is gorgeous. We had a private pool that was cold and in the shade most of the time, so we spent more time in the beach club and the ocean. I would caution you that this resort is in the middle of nowhere. Bring cash for tips (no ATMs on the island), and definitely any medications you might need. I got a cold on the plane and there is no pharmacy anywhere nearby…the front desk managed to get me some lozenges about 10 hours after I asked, but no decongestant. There is a tiny store on the property but very little in it. The main town is $10 a person one way by water taxi, which makes getting decongestant very pricey. Also, there was only one restaurant open on the property. There are supposed to be four in the vicinity, but there were only two: the La Rosa beach club and Palmar (on the public beach). Fortunately both were very good, and we enjoyed eating the same excellent seared ahi night after night. When we left there was a discrepancy between the room charge and the hotels.com receipt, so they had to figure that out and it took some time, but they fixed it. The guy at the desk and all the staff really went above and beyond.

Great stay!

We loved this place! The staff are kind and nice. We saw lots of cool wildlife. Our 3 bedroom villa was beautiful. It was about a 10 minute walk to the beautiful beach. There’s only one restaurant on the property and limited restaurants on the island. We enjoyed our time!

We lived the jungle lodge tiny home with a kitchen

Amazing property we have such a great time . I hope to come back soon

The place is amassing but even more amazing are the people, from Ana, to Sergio, Mario, Jose, Enrique, and practically everyone we encountered, they were all great the hospitality is second to none from all the places I have stayed at. The beaches are amazing; great food, great accommodations, nothing in this place is disappointing; everything is perfect. I will always stay here every time I return.

The place is amassing but even more amazing are the people, from Ana, to Sergio, Mario, Jose, Enrique, and practically everyone we encountered, they were all great the hospitality is second to none from all the places I have stayed at. The beaches are amazing; great food, great accommodations, nothing in this place is disappointing; everything is perfect. I will always stay here every time I return.

This was an amazing resort. The spa was the ultimate rainforest treat. I enjoyed a fantastic massage while immersed in the sounds of the rainforest. We enjoyed zip lining with our son. It was one of the best zip lining courses we have experienced around the world. The food at the main restaurant La Rosa was mediocre. But the El Palmar resort restaurant next door offered great food.

This was an amazing resort. The spa was the ultimate rainforest treat. I enjoyed a fantastic massage while immersed in the sounds of the rainforest. We enjoyed zip lining with our 12 year old. It was one of the best zip lining courses we have experienced around the world. The food at the main restaurant La Rosa was mediocre. But the El Palmar resort restaurant next door offered great food.

Excellent service from friendly staff. The property is located in a beautiful tropical paradise. We will definitely visit this resort again.